[Resolved]  Suzuki Access — WORST CUSTOMER RESPONSE

Address:

Dadra & Nagar Haveli, Dadra and Nagar Haveli

This is to State that D&NH is located near to Vapi and we do not have any Authorised Agency of Suzuki Motors. Yesterday when we went to Trivedi Motors, Vapi Suzuki Agency for keeping our Vehicle for Servicing. We were surprise to hear from the Maintenance Manager that he cannot service our Vehicle as we were late. There are no timings given by Trivedi Motors when we should keep our Vehicle. Further Without informing any of the Customer they told us that SATURDAYS AND SUNDAYS THEY ARE KEEPING THEIR AGENCY CLOSED AND HAVING HOLIDAYS. Then We asked him to Keep the Vehicle and Service it and give it on Monday. On that he replied us that TRIVEDI MOTORS, VAPI is have Security Problem and he could not accept our Vehicle. Now it is to my Surprise that how come a so big AGENCY having problem of Security. TRIVEDI MOTORS VAPI IS THE WORST AGENCY I HAVE EVER SEEN. Even its Manager is not have sense to speak. When we told him we will complain higher authority he told us DO WHATEVER WE WANT "JO KARNA HAI KAR LO". I ASK PEOPLE NOT TO BUY SUZUKI MOTORS PRODUCTS AS THEIR SALES PERSON AND EXECUTIVES DO NOT HAVE MANNERS TO SPEAK TO THIS CUSTOMERS.... SPECIALLY TRIVEDI MOTORS, VAPI... WORST SERVICE I HAVE EVER SEEN...