[Resolved]  Tanishq — Wrong Deduction of Charges

Address:

Surat, Gujarat

VIRAL P. MARFATIA
304, Ruchita Appt., B/s. Bank of Baroda ,
Athugar Streets, Nanpura, Surat .
PH. No.[protected], MB. No. [protected]
Email Id:- [protected]@yahoo.com

Date:- 22nd Oct,2011.

To,
The Manager,
TANISHQ
Corporate Office,
Tower A, Golden Enclave Airport Road ,
Banglore – 560017.

Dear Sir,

REG:- CLARIFICATION REQUIRED ON DEDUCTION OF CHARGES.

REF:- SRT/DN/787 DT. 14/10/2011 : TEP/SRT/787.

We refer to your above said Debit Note in which we have sold 995 mark Gold of 100 Grams to your company on 14/10/2011.

Prevailing Exchange Rate applicable on that day was Rs. 2869/- per gram. Accordingly, the amount comes to Rs. 2,86,900/-. But Your Executive at the Show Room Issued us Debit Note of Rs. 2,78,300/-. When we asked the Executive about the Difference, she inform us that the same is “Cash Charges” @ 3 % of the value. We asked her about the mode of payment and she informed that as the payment is more than Rs. 20,000/- it will be by Account Payee Cheque. We asked her about the cheque, she informed us that the cheque will be prepared at Banglore Office and the same will be received within 7 days.

We were under the impression that Company will give us Bill/Receipt mentioning the charges at the time of Issuance of Cheque. But we were surprised as there is no enclosure/statement mentioning deducted charges. Even the Original receipt has been taken Back at the company Show Room.

We have deposited the cheque with the following objections:-

1. So called “Cash Charges” are too heavy and not as per customs of the business as the goods sold to your company was 995 Mark Gold (Pure) in which there are no chances of weight loss or shortage due to wear and tear and not the Jewellary/ornaments.

2. Customer has been issued cheque after seven days of Transaction. Customer has not been Issued Cheque Immediately or can utilize the funds Immediately. Deducted Charges resulted in to Profit of Rs. 8600/- against the cost of Cheque of Rs. 5/- or 10/- from the customer with the Profit of Rs. 8600/- (860 %). Kindly explain/clarify so called “Cash Charges”.

3. The company has deducted the charges without any description/mention on the bill and receipt, meaning thereby that company has not accounted the same in the books of accounts.

VIRAL P. MARFATIA
304, Ruchita Appt., B/s. Bank of Baroda ,
Athugar Streets, Nanpura, Surat .
PH. No.[protected], MB. No. [protected]
Email Id:- [protected]@yahoo.com

If we do not receive any reply within 10 working days from your side, we are bound to go to legal in this matter at the cost of your company and all responsibilities and consequences be at the cost of company.

Your kind co-operation in this regard would be highly appreciable.

Thanking you,
Yours faithfully,



(Mr. Viral P. Marfatia)