[Resolved]  Tata Aig — HSBC reim

From:P.H.Baskar,
4-A, Chandrasekaran salai,
Periyarnagar, Chennai-600 082.

Dear sir,
Recently I called HSBC customer service to revert my service charges for my creditcard. After this clarification they are asking me to holld for some time and some of the staff discuss with me over phone (May be TATA-AIG Insurance company) and explain about some insurance. And take assurance for debit only twenty rupees (Rs.20/=). All of a sudden without any proper document signed by me, They send the Policy for my family members of Four 4) and the perimium of Rs. 2000 Plus 12.36 Service tax).

Since it is not satisfied and seems like a ordinary Vehicle Insurace Plan (No returns for my perimium of 2000 per month plus 12.36% tax, I tried the customer service to cance my Policy on[protected] at 10.00 am on telephone no. mentioned in covering letter from HSBS[protected]. But the message recd. is can not contact right now.
I feel Very bad about HSBC. They are not suppose to encarage like this. First of all They don't have any rights to issue the Policy by Telephone confirmation without writenapproval from the Customer.
Finally I send the request to TATA-AIG Insurance to cancel my policy which I am not intrested at all.
The customer service of HSBC is canvasing for TATA-AIG but when I requst HSBS to cancel my poicy the told me to contact TATA-AIG Insurance. Is this correct????
If this problem is not solved soon HSBC will loose many credit card customers soon...
Please refer the complaint made to TATA-AIG Insurance on[protected] for your reference.

Thanks and regards
P.H.Baskar




From:
P.H.Baskar,
4-A, Chandrasekaran salai,
Periyarnagar, Chennai-600 082.

Dear sir,
with reference to your Family Secure Personal Injury Plan, 2 nos. policy sent to my address1. P.B.Kiran Kumar. - Policy No-FSP[protected] 2.P.B.Srinivas.- Policy No-FSP[protected] I am not intrested with this Plan. I am not responsible to deduct any of the amount from my HSBC Credit card. In case if any deduction I am ready to cancel my HSBC credit card.Since there is no proper document signed by me for the said policy, IOnly by phone confirmation without proper explanation of the paln I regret to inform you HSBC will loose so many creditcard customers.Your policy plan seems like a vehicle isurance. I am not a fool to invest 2.000 rupees without any returns.Therefor you are requested to cancel my Policy and advise me where I shoud send this original policy?Thanks and regards P.H.BaskarHSBC Credit card holder