Tata Aig — Lied about Plan | |
This complaint is on the customer care executives, last year an executive from TATA AIG called and me and offered me Maharaksha policy and I was in need of such policy only to avail tax benefit from 80D. That time they said it come under that and to pay that they introduced me to HSBC card so that I can pay in instalments. As I don't have HSBC Credit card they helped me with an exeuctive who provided me the card. The HSBC card which they gave me was not free and it cost me 500/- INR as annual fee for which I wouldn't interest as there are many free credit cards. One important thing is they didn't mention me and I wasn't expect and didn't know untill year end after looking at bill when I enquire they said its annual charges I was shocked. I immediately canceled my card, this is unfair on Tata AIG's part. Second issue, this year again executive called me and offered me for renewal, I denied because this cannot come under 80D, but that executive by name Rajender told me that if I pay extra 700/- INR this policy can be covered under 80D and assured me and I believed his words and paid policy amount and the conversion additional charges he said I would receive a call within 7 days. It happend a month back and found I was cheated. I don't know what to do, for the first one, when I asked they said they have told me which is untrue and I don't have any proofs and for second one I know atleast person name. These two incidents calls came from Mumbai branch. I would request each and every person to be careful while talking to people. Thanks & Regards, Bharadwaj. Was this information helpful? | |
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+91 92 4740 1666
Peninsula Business Park, Tower A, 15th Floor, G.K. Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
Absolutely right. Tata Aig in association with HSBC Credit Card is cheating.
I have taken tata-aig maharaksha policy last year with a annual premium of about rs 15000 which expired on 3/4 th March. I got a call from tata-aig regarding renewal of the policy which I did not want at all, so told him not to renew. His executive told me that just renew your policy and get it canceled within 14 days, we will refund all the amount we charge from your hsbc credit card and for cancellation of the policy you just have to sms with your policy number to 58888 and we will refund entire amount to your credit card.
So they have renewed my policy with annual premium of rs 30000 this time.
I have sent him sms 4 times on different days within 14 days but they did not cancel my policy.
Then I contact with tata-aig customer care who says I can cancel your policy after deducting 25% (why? - even I contacted customer care within 14 days - they says there is no lookup period for renewal of policy).
I have contacted hsbc bank customer care regarding same, but they are even not ready to listen my problem, They says just talk to tata-aig, if tata-aig refunds it will automatically reflected into your credit card a/c.
This is not the end of story, HSBC bank has automatically converted this policy premium amount of rs 30000 into emi without my consent, A step ahead of Tata-aig in the process of cheating.
Overall, Its my suggestion that never take any policy from TATA-AIG using your HSBC bank Credit Card as both are very good business partner and never miss a chance to cheat you and beware of his cheating.