[Resolved]  Tata Aig — The policy is not traceable and the False commitment by executive

The same thing happened to me as well. They charged my credit card without my knowledge. As I had given them my credit card details but i was told that I would be charged only once i give them the confirmation of enrollment. I tried reaching TATA AIG numerous times but their number always seems to be busy ([protected]), I even send them the e-mail but yet no response form their side. I have no idea as how to reach them. I'm very upset about all these but can't do anything...

Yes, TATA AIG seems to be at fault here... but how can you trust anyone with your credit card number without reviewing/receiving any of the documentation. Ultimately you yourself are responsible for the laziness you are demonstrating. You see the bottom line of companies is to make profit for its shareholders but you have to be aware of what you are buying into before you go around handing out your credit card numbers. By that way, what are doing with a Credit card if you cannot affort a less that 4000/- payment. Do you really need a credit card? Credit cards are a convenience but also need to be used responsibly and doesn't look like you should have a credit card.

TATA AIG — THREATENING

PEOPLE CALLING FROM CALL CENTER AND BOOKING APPOINTMENT. HE CALLING AGAIN RASHLY AND ASKING WHY YOU ARE NOT ATTEND THE CALL. I DONT KNOW WHETHER PEOPLE MUST TO HAVE INVESET AND ANY LAW AVAILABLE IN INDIA ONE SHOULD INVEST COMPULSORY.
HE THREATING IN HIS OWN NO ALSO.

Tata Aig Health Care plus — Cheted by Tata AIG

One day I got a call on my mobile from TATA AIG and offered helth insurance plan for me and my family including my wife, daughter and son. Some man was talking, I dont ask him his name. He told me some plans and ask me to take that plan but as I am already having medicle insurance I did not not take intrest at bigining. At that time he told plans with around 11000/ per year premium. When I told my inability to afford such high primium he again called me and offered me another plan with around 7000/year premium. I again told my inability to afford even 7000/annum then he told me that he has one more plan in which total premium for the year will be Rs 3877/- and that to will be recovered in three instalments and that too interst free. Finally I agree with this plan but put condition that I will pay in 3 instalments as Iwas not having budget . Then he took all relevent details from me & told me that I will recive one confirmation call from their office and request me to attend that call. After that I got another call from one lady on 30/05/2008 and she also conformed all information and ask me to give my credit card no. I told her to first send me all the documents but she told that Iam sending documents but we will have to take credit card detailds before sending them you can deside after getting those papers that you wwant to take this policy or not. Finally I gave her my credit card no then she asked for cvv no which I refused to give then she told ok you dial your cvv yourself from my telephone. I dialed it from my phone. I told her that I want to do payment in 3 instalments she agrees to that but I got shocked when I got from my bank that your account has been debited by Rs 3877 on 30/05/08. They charged total primium in a single instalment where ever on first day when I show my in ability to give primium inone go they told me that you can give premium in three instalments ant that to intrest free. Then I again called at given nos of TATA AIG and talk to the given no abut chrging total premium in one instalment but that day also I have been told that you dont worry abut message you will find 1/3 rd amount in your credit card statment that shows total amount but 1/3rd amount will be debited to you in your statment. But when I got my credit card statment I was again shocked when I saw total premium was debited to me. Then I again called TATA AIG but I did not get any satisfactory reply. Then I again called TATA AIG ON 28/06/08 that time I note down name of the lady she told her name as Pratiksha I again put my grvance against her but she also did not give me any reply and told me that somebody from her office will talk to me on Monday i.e on 30/06/06 but no body called me. I again talked to Mr. John on 2/07/08 regading same thing but in vain. Now problem is I could not be able to give my dues of credit card due to total premium charged in one go and paying intrest on balance amount. Who will be responsible for this. TATA AIG alone is responsible for telling lie to the customer and cheet me. When I first get call they told me that we will send policy documents to you and charge you when you give approval for the policy, you talk to your doctors and then let us know then we will charge you premium but actually they cahrged from me before delivering documents to me. This is clear violation of trust. Please let me know shall I get my charged amount back? I do not want to keep policy of sucha insurance company who is not trnsperant and commited to the customer.

Rajesh Khachane,
Plot no 765/F1, Sector 5, Vaishali, Ghaziabad.201010.

I think nobody should ever disclose his Credit Card no. to anybody at whatsoever the circumstances may be. These things are supposed to be kept at the user end only. It is completely your discretion to choose the mode of payment you feel comfortable with. Even if, you ever requires to make the payment of your premium thru Credit Card the safe way is to make it online in PC yourself.

The laws relating to frauds against credit card are very stringent for the common folk so you yourself requires to be cautious in such cases.