[Resolved]  Tata AIG Health Insurance — Not receiving Documents

i registered your health polity by HDFC telly coller. my policy no is 0G[protected]. i am waiting for the documents from 1.5 months. when i tried to contanct your coustomer care they are not taking it. i made complant on 15 July but till now there is no result.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

To,
The Management,
Tata AIG

Date: -

Sub: - Regarding unjust request for premium after death of policy owner and then rejecting the death claim as void.

Respected Sir / Madam,

This is in response to the matter regarding the due insurance policy No. C[protected] in our favor. I would like to throw some light on the injustice done to a person (my husband Late Mr. Raziuddin Saiyed) who also worked heartily for your company.

Following are his case details.

1- The policy owned by him, was active when he was alive. He paid the premium on a regular basis for 4 years. No inquiry was set during the transactions of any premium for 4 years and hence the premium amount summed up to Rs. 50, 000 approximately.

His treatment was done at Lokhat Hospital on the condition that the bills will be paid from the insurance money because he was the only earning member of the family.

2- After his death, the inquiry unearthed that Mr. Raziuddin Saiyed was suffering from diabetes. This was known to everybody in your organization when Mr. Raziuddin was working. Hence the policy became void unexpectedly and also the half paid premium amount.

3- Mr. Raziudding Saiyed also worked for Tata AIG and remained on top position in the Gujarat sector for a long time.





4- As a result we are in debt of Lokhat hospital. We have paid half premium already so I personally request your company to pay atleast the committed bill amount of Rs. 1 lakh directly to Lokhat hospital.

NOTE: -
After rejection of the claim from your company, the process of reminding of the premium came to us. How can a person pay a premium for a policy which has been already rejected?

If your company can commit such mistakes like not enquiring about the person before starting the premiums and sending request to pay the premium after rejecting the policy, then how come you can cancel the whole policy (including the premiums) on customer negligence?

Moreover I request your executives to revise such complex policies in which innocent people like us become the victim. For further correspondence I can show all the detailed documents if required.

Thanking you for your kind cooperation.













Yours faithfully,

Mrs. Amina Raziuddin Saiyed
reply soon.
reply soon.
reply soon. please. i hope u replky positive. you have a sea.of money. my demand mutthi bher pani. because of my late husband.thank you.2
reply soon.
please reply soon.
i m waiting for 8 days. please reply soon.
reply soon.
please give me answer. you have no curtcy?i m waiting 8 days.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata AIG Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    552
    Pending
    0
    Resolved
    230
    Tata AIG Insurance Phone
    +91 92 4740 1666
    Tata AIG Insurance Address
    Peninsula Business Park, Tower A, 15th Floor, G.K. Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Tata AIG Insurance contact information