[Resolved] Tata AIG Life Insurance Health Protector Policy — MEANING OF CRITICAL ILLNESS | |
MY CLAIM OF CRITICAL ILLNESS FOR HEART ATTACK WAS CANCELLED BY TATA AIG LIFE INSURANCE CO. ON THE GROUNDS THAT HEART ATTACK IS NOT INCLUDED IN CRITICAL ILLNESS. I am surprised to note that severe heart attack has not been considered as qualifying condition under critical illness falling within the coverage of Health Protector Plan OF TATA AIG LIFE INSURANCE. PATIENT was admitted to Indraprastha Apollo Hospital with a complain of severe chest pain/sweating which was diagnosed a severe heart attack with a danger to life. Moreover, if it is not a critical illness according to terms/definitions OF THE POLICY then why the same was not rejected at the time when the claim was submitted as to why you have harassed by asking a heart patient to fill more documents/to collect more papers information from the hospital. Apart from it, I am shocked to know THE way of investigation as one of TATA AIG's representative has gone all medical stores available in our area with showing my photogtaph and address to confirm whether any medicine for diabetes has been purchased by me or my family members in the past few years but this act has made me and my family members a laughing stock in the society as we have committed a fraud by purchasing Health Protector Plan on seeing the reputation of company. As rejection of such genuine case of illness involving high percentage of life risk put a question mark to the reputation of such a big company of international fame moreover the diagnose and treatment of heart attack has also been done in such a reputed hospital of the society.. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
very true.. tata-aig are no less different from other corrupt corporate entities when it comes to cheating the public. For e.g., call to tata-aig tollfree number always results in calls being hung in the mid of IVR conversations. The very reason for tata-aig to go for tie-up arrangement with corrupt credit card companies like the CITI and HDFCBank for giving health policies is to first Debit the Customer and then ESCAPE without giving any service
Reply
60%
Complaints
341
Pending
0
Resolved
193
+91 80 6760 3700
14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Tata AIA Life contact information