Tata AIG / Motor Insurance — POLICY NOT ISSUED

Address:

Ernakulam, Kerala

I had given payment to TATA AIG to get "Renewal of Private Car Policy", on 24-MARCH-2012. The money has got debited from my account.
However Its been 3 weeks past, i have not received my policy till now.
My previous policy has already expired and i have yet not received my policy.
Evertime i call the customer care, i am informed that i will receive the policy in 2 days. On 10-APR-12, I had again received a call from TATA AIG that "due to service tax change some more amount is required". I had done the same for my policy. But till now I didnt get any policy details.
TATA AIG has now started robbing customers of thier money.
I hope i receive my policy at the earliest, lest a complaint to be lodged in police for the cheating they are doing.
I had already given three complaints to customer care of tata AIG. But their response was not hopful.

Thanks,