Tata Docomo — Fraud Company (Amount debited for recharge but recharge not done)

Tata Photon — Fraud be company

Hello,

i am Ashish Jain. i have took one data card on 04/12/2010 from tata branch in model town, rohtak
during the purchase the sales girl has told me that if i will pay rs 310/- then there will no any bill for the next six months and the speed is very good etc. etc. so i paid rs 3100 in one go and took that, and also took in wrighting from them. every thing was fine for one month but after onemonth the worst situation starts when i recieved first bill from the company, i have contatced to the bracnh for this they told me that i dont have ot worry and should not pay this as it happens in some of the caes so i did so and not paid but the connection get closed after 10 days so again i have conatcted to the branch manager Sanjay Gupta, he has took my data card device and gave assurance that the problem get resolved i came back home, i have called him after one week, he has told e that i have forgot and will do it now, again i have called him after 2-3 days he has told me same story and keep telling same story 4-5 time, then once he has told me that i done have only this work i have a lots of another work also and misbehaved with me.
then again i have recieved 2nd bill and 3rd bill and 4th bill even if the conection is closed the bill is coming. i dont believe the comapny like TATA is doing so, because of some people like this the name, fame and repoutation of the company ruines.
the bill collectionf persons keep calling me for the bill payments, when i told them my problem initiaaly they told ok we will do something, but again they have misbehaved, abusing...

now i dont understand what do i do, my money has gone, even data card has gone, i dont have nothing in my hand 4 months has passed on.
please guide me a solution or tell me how i can file a case in consumer court against them.
please revert me on
[email][protected]@gmail.com[/email]
Ashish Jain

TATA is more or less a fraud company now considering the 2G Scam they are involved in and other endless issues :)

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As per the discussion over call on, we would like to inform you that the complaint docket number PRRG12828729 is already under process with the resolution date as on 28-MAY-2013.

Further, we request you to mark a mail to [protected]@tatadocomo.com for any assistance.


Thanks and Regards,
Customer Care
Tata Docomo.