[Resolved]  Tata Docomo — internet disconnect after every 1 hour

Address:Vadodara, Gujarat

Hi,
my tata docomo number is [protected] and every month 3 to 4 times i activate the internet pack of 95rs .But problem is that the internet connection disconnect in 57 to 59 min.So my long data are downloading failed. I waste 40-50mb in every time i connect internet. I raised complaint and many times visited at tata docomo service outlet but this issue is not yet resolved. please take the action against the docomo service to resolve my issue.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Domestic user — Interent disconnection

Sub: Regarding Ignoring the complaints for MTNL Internet connection for Phone No.[protected] on my PC

Dear Sir, Dear Madam,
I am a domestoc User of Internet connenction.
I am completely unsatisfied with the services of MTNL Broadbend. There is a frequent problem of disconnection of interent connection while working on the number [protected] on my computer. I made 10-12 complaints through helpline number 1504. Out of them one of the complaints no is 40202853. There is a person who always call in response to the complaints from the landline no starts with figure 233... and promise every time that I come..., I come like that but never visit my home for the same. Yesterday only he called up in afternoon (12:15) states that I reach your home within hour but he did not sent any person to repair this internet connection. I contacted many times to another number [protected] but they also donot listen. I request you to kindly take an urgent action to sort out the problem of frequent diconnection of the Internet on my PC.

Thanks.

Sincerely
Rekha Gautam
Delhi Fire Services
A-19,
Moti Nagar Fire Station
New Delhi-15
Phone: [protected]

TATA — disconnect net connection

i Mr.Ramchandra Rane had taken net connection 3 months before now since i didn't require it as it is served my purpose so i request you to disconnect it as soon as possible.i hav paid all the bills and here after i receive any bill regarding it i'm not reponsible for it.

Tata Docomo — i'm the outlet of the owner

sir this is prasad im the owner of mobile shop .my adress is sattenapalli ,guntur d.t.my shop name is vijay n vijay mobiles . sir we r faceing the problem of frm our distributor ,he is not giveing the sims , r c ,e load &e load sims & he is using wrong words ,in my place some out lets is there they also faceing same problem plz solve our problem and my mobile no is [protected].and who is the head of guntur (dt) i want to talk with that person .plz sir
sir this is Pankaj Gupta Im the owner of mobile shop .my adress is main road sitabuldi Nagpur mah..my shop name is Discovery Mobile Shoppe . sir we r faceing the problem of our distributors salesman.distributor name is.Santikunj Agencies raj nagar katol road nagpur salesman name is Atul, he is not giveing the sims, r c, e load & he is using wrong words, in my place some out lets is there they also faceing same problem plz solve our problem and my mobile no is [protected].and my email id.is [protected]@yahoo.com. plz solve my problem & arrange sim card my shop Thanks.
sir this is Pankaj Gupta Im the owner of mobile shop .my adress is main road sitabuldi Nagpur mah..my shop name is Discovery Mobile Shoppe . sir we r faceing the problem of our distributors salesman.distributor name is.Santikunj Agencies raj nagar katol road nagpur salesman name is Atul, he is not giveing the sims, r c, e load & he is using wrong words, in my place some out lets is there they also faceing same problem plz solve our problem and my mobile no is [protected].and my email id.is [protected]@yahoo.com. plz solve my problem & arrange sim card my shop Thanks.
i m having my own tata docomo sim...having no.[protected] but service provider say dat it is not mine..and ask me again for varification..why dis happens when i m already owner of this no...

nokia5233/tata docomo — gprs

i purchased a new nokia 5233 2 days back. i put my old tata docomo sim for gprs. it is not working even after gprs setting from docomo than manually cofuration as adviced by docomo chat. plz help on [protected]@gmail.com
yes dear... I m also faced thes prblm.
hi I m west bengal user ...
every 58 min net connection has disconnect... n it connect after 5min.

its too prblm yar.
Dear Gauranga,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO
I have the exactly same problem. But I fixed it, ...!!
1. take your mobile to roaming area
2. stay there minimum 1 hour.
3. come back to your home.
4. Your problem is then solved.
thank you... :D
hii..
this iz my number
[protected]
n
Emil I'd - GOURANGA.[protected]@Gmail.com

I hvd also faced thes disconnect prblm..which I tell erlier...
Hi Gauranga,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO
Hi,

For me, Tata docomo internet disconnecting after every 4 hrs!
i have to restart my mobile to get internet again.

my mobile no is [protected].
email id: gopi.[protected]@gmail.com

please help..
Wtf ! on tata Docomo, ,
why they r not solving this issue..
very bad situation
...
lyk nonsense..
every tym its disconnectd.
and they are not doing any thing..
I am using tatadocomo 2g service for many years. Recently (2-3 months) I am experiencing frequent disconnection of my Internet (disconnection within 50-58 min) so that I am unable to use the connection properly even though I am subscribed to 1gb data/month. I cant download even an email attachment due to this frequent disconnection from your side. Another problem is that it takes a lot of attempt to successfully connect to internet. Sometimes it connect without Internet access.I have already made several complainants in your customer service portal and each representative assured me that the problem will be solved within 4-24 hours, still its unresolved what a pretty good service !!

(PS: Please Don't say to check my mobile phone settings or something like that. I am pretty good in internet and mobile phone and I am experienced enough to say that the problem is from your side.
Details of the location:west bengal
dist:Purba Medinipur
p.s:NANDIGRAM
VILL:SAMSABAD
PIN:721631
MOBILE NUMBER:[protected]Symbol displaying (E/G): E (Edge) •Error prompt: No error prompt when disconnecting •Is it related to any particular time? No (it happens the whole day/night)•Is it related to anyparticular Site? No...
Handset Type:nokia5233
Landmark:Sitala MANDIR
SIGNAL BARS:FULL IN indoor and outdoor.
alternet number:[protected]
Now I request you to solve this problem as soon as possible !!!
Good day
I am having same issue on my [protected]. My email ID is [protected]@gmail.com
hi,
My tata docomo number is [protected], i ported it from videocon to tata docomo coz i hav heard lot about its good internet services and now i am also facing this problem. My internet disconnect after every 40 to 50 mins and then i have to restart my mobile to connect to internet. I am not able to download large files due to frequent disconnection.
Handset: Nokia 5233
Alternate Contact No.: +91-[protected]
E-Mail: [protected]@gmail.com
Please solve my problem as soon as possible.
please help i also have same problem.my num is [protected]
please solve it ...
30 minutes after disconnect net please help me solve this problem.
my mob. [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information