Tata DoCoMo — Non Delivery of device

 
4 Reviews
 jatendar
My name is Jatendar Singh Jagait (Contact no [protected] ). I applied for a Tata photon on 21 september, 2010 under the combine offer with Gateway Netbook. My bill no for Tata photon is 3177201 Customer and Application Number is T[protected]. Customer executive Dhiresh told me that device is not available and will be delivered to me within 3 days. Now, 4th october, 2010, I am still listening to the same excuse that device is not available. I have launched 2 complaints on tata croma website on 27 september and 2 october, 2010, but to no avail, today being 4th october 2010. My complaint numbers being 175/270910/PC Accessories/110046 and 175/031010/Accessories/111356. I have already lost a lot of business due to the delay. Who will pay for this loss? I am doubtful whether I will ever get my Tata photon card.
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Tata Photon — non delivery of device

I booked a tata photon postpaid internet connection on 2nd September, 2010. My application number for the same is 3161070. The person (name: Mr. Hemant) promised me that the device would be delivered to me within six days after booking the connection. I have to say regretfully that even after 12 days my device has not been delivered to me. I have checked my bank account statement and it is showing that my cheques have already cleared on 9th September, 2010. I have called the customer care service [protected] several times and each time they reply that your problem will be rectified within 24 hours. I wonder if Tata have a different scale of time beacuse 120 hours have elapsed since I complained in their customer service centre but of no avail. I request everybody who is reading this forum not to trust Tata and never buy their product because they will cheat you and harass you.
My contact number is [protected] and my email id is pgoyal10 @rediffmail.com.
They can just say that ...

We sincerely apologize for the inconvenience caused to you.

Nothing else they can do



Jankhana gandhi
[protected]

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