[Resolved]  Tata DoCoMo / Prepaid — Automatically deduction of phone balance against shero shayari

Not only i lots of people come through this type of problem some know ans some are yet dont know

my no is [protected] i am facing a lot of problems in bbsr in my home. i am complaint repeatedly but no result.plz kindly solve this or i change ur service, , , , , , , , , , , , , , , , , , , , , ,

Here is Madhumita, i am the user of tatadocomo for the last 1 year. For the last few months i am facing problem on prepaid balance deduction from 54321, automatically. I have talked to your representive a lot of time, what ever they have suggested me i did.Still they are continuously deducting my balance. Last month they have deducted around 150 rupees or more than that from my account.I ahve done all the procedures like DONOTDISTURB scheme as suggested by their representive.But again this month also i am facing the same problem.My Number is:-[protected]. Again today once again they have deducted 60/- from my account.Really this is very much horrible. i want immediate response & my all deducted balance back immediately. Otherwise i am going to throw this seam.really this is one of the worst customer service in india. Tata DOCOMO, this is my final time request to give back my balance, otherwise i am going to throw this seam.I know even i throw this not going to effect you people.But think what the satisfication you are giving to your customer.Really very bad...

Here is Madhumita & My Mobile Number is:-[protected]. Once again this docomo servive deducted 40/- from my account.Each time i request their service people, they will tell that they will not send more sms from 54321, still they do the same thing repeatedly. I think i have lost around 300 to 400 rupees due to this stupid docomo service.This is my final time request to return back all my balance back to my account, otherwise i am going change this stupid service...really this is very bad, to make people horrible like this, i don't have time to talk to ur representative regarding this problem. Please stop this 54321 messaging ...& return back all my balance back to my mobile.Otherwise i am going to complain to our higher authority.

Yes, docomo is using this technique for compensating for the 3G spectrum. Please run away from docomo, as soon as you can. I have automatically subscribed for call me tunes (Many of my friends are saying this). Earlier for the same reason I gave up my Airtel connection too. So regularly check the balance, in particular if the connection is from bankrupt provider like DOCOMO.

Somebody pretends to be "Thanks and Regards
Customer Care
Tata DOCOMO" in https://www.consumercomplaints.in and saying everything will be solved soon. But nothing happens after days.

"Kindly provide us your Tata DOCOMO number and your alternate contact number and email id so that we can get in touch with you."

This means they want to collect all your phone numbers and email address to SPAM you.

i am a user of tata docomo
Tata docomo deducting 1rs. Per day
regularly from 5days
And i did'nt subscribe any pack
Kindly pay about it or i will
Forced to abuse you
My no. Is [protected]

Dear Sir,
>
> My name is Ramkumar and i am using Tata Docomo connection ([protected]). But
> recently in your customer care they are debited unnecessary charges without
> any prior information. I never give any request for activating any extra
> services. But two times in this month one is at 3rd and another is
> yesterday
> (03/02/2011) they debited the amount in my account. I already give request
> for reactivation for unnecessary calls and messages. But that is not
> activated and continuing to disturb me in my official time through calls
> and
> messages. So here i request you to refund the amounts which you are debited
> from my account. If you can't do this i will suggest my friends also to
> choose mobile portability.

My name is Parvez. Docomo mobile no is :: [protected], I am receiving shro-shayri alerts from TA-52234. I did not subscribe for it and Rs.27 is being debited every month from my balance. I want to deactivate it and it would be appreciated if money is credited to my balance.

Tata Docomo — Automatic subscription of plans and deduction in balance

Hello! This is kaustubh ([protected])! Like Parvez i m suffering from the problem of shero-shayri too!
Rs.30 is being deducted monthly from my account from 3 months! actually i did'nt subscribe it! So i would be great if the plan is unsubscribed!

They deducted money from my baccount by activating VAS which i never subscribed and sought for. When i complaint, they refused to refund the same. This will definitely spoil name of tata group. This just loot.

My name is Sudhir S Sapar. Docomo mobile no is :: [protected], I am receiving GM alerts from TA-52234. I did not subscribe for it and Rs.30 is being debited every month from my balance. I want to deactivate it and it would be appreciated if money is credited to my balance. recently in your customer care they are debited unnecessary charges without any prior information. I never give any request for activating any extra

Sudhir Sapar (Pune)
mobile no [protected]

Hello! This is Santhosh ([protected])! Like others i m suffering from the problem of shero-shayri too!
actually i did'nt subscribe the Shero Shayari pack, but still i am getting the messages! So i would be great if the plan is unsubscribed! Thanks

I am Swapnil Shrivastava using docomo prepaid connection from last 1 and half years and mobile no is [protected]. Recently docomo has deducted 120 rs from my balance and when i asked ti customer care executive, he said Hello tune has been activated by default and you can use hello tune for 6 months. I asked who asked you/docomo to do this, i have never requested for it, Please raise complaint and refund my money. Executive name is Ashutosh and he took the complaint and said, you will get refund in another 24 hours. I am trying to call customer care for the status, because its not being credited in my balance yet.

The complaint no. is CRT[protected], please resolve the complaint and refund my money.

hi i am ather.my mobile no. [protected] my email id [protected]@ymail.com .i am the user of tata docomo.i am facing problem the balance deduction from 52234, automatically.i think i have lost 100 rupees.so please deactivate permanantly this servoce from my no.i[censored] dont do this than i cant use your sim and buy new sim of other company.

Tata Docomo — forced subscription

Hi,
my number is [protected],
Please deactivate "btown rockstars" as earliest as possible. I didn subscribed for this service. But this thing deducting 10rs from my account every week saying "you hav successfully renewed to 'B-town Rockstars'".
This is third week im loosing the money. And i would like to know when did i subscribed to this service.


Manu.

Automatically deduction of phone balance against live astrology service:
i am a user from last 10 months but duringthese days ur unusal and automatic
subscription services are disturbing me during my office time as well
as my phone balance. In details services like live astrology service alerts
which till now i didnt subsribe. but i got msg for subsription and
charged rs.10 from my balance . i called to ur one of the
Teamlead named Srinivasan, balagi and some other persons
and by discusion he excuse and unsubsribed that service related to
this i got one msg and got my 10/-rupees back again after some time
one more msg will come which is subpw subscription renewal and there after
i check my balance again 10 rupees deducted. so i dont understand
after making call u people are disturbing me again and again. i
dont have such time to talk u time and time . if your service will
be like this then we are 14 member in a hostel using docomo service
forced to switch other services. kindly note my problem and refund
all my deduction till now
Now customer care connection blocked, always says customer care executive
busy pls call after some times..Otherwise i will complain to your higher
authority.
My no : [protected]

Hi, My name is Ashok Kumar Jena. Docomo mobile no is :[protected], Tata docomo deducting 5rs. Per day regularly from 10.08.2011 for some I-PLAYER subscription renewed charge, which i never ever subscribed and I have been complained against it to your customer Executive Pooja and Mr. joy and many more I cann't recall their name regularly.getting same reply that we will deactived and you will get back your deduction amount in your main balance.
AND during thesedays ur unusal and automatic subscription services are disturbing me during my office time as well as my phone balance.I only use GPRS & some special pack like power plus etc.

So i dont understand after making call u people are disturbing me again and again. i dont have such time to talk u time and time .

FOR YOUR KIND KNOWLEDGE SOME MASSAGE I RECEIVED FROM TATA DOCOMO-( GBL[protected] on dtd-11.08.2011) again on dtd-12.08.2011(GBL[protected]), on dtd-13.08.2011(GBL[protected])
if your service will be like this then we are 7member in my family using docomo service forced to switch over to other services. kindly note my problem and refund all my deduction till now.Otherwise i will take this issue very seriously and may go to consumer court or complain to your higher authority.Here is my Email id-aj.[protected]@gmail.com

My name is Syed Tata Docomo number is [protected] from April 30 my Plan is change msgs are charging. Before it was not charging local as well as STD SMS... i want back that plan, kindly note my problem, Otherwise i will take this issue very seriously and may go to consumer court or complain to your higher authority.Here is my
Email : asmabanu.[protected]@rediffmail.com... I need with this before end of this month... waiting for your msgs