[Resolved]  Tata DoCoMo SIM — outgoing call barred

( For Senior Executive Officer in Charge)

Dear Sir,

I am KB Singh, combatant member of Indian Air Force and good customer of TATA DOCOMO. My problem is very genuine. I took a SIM Card bearing No. [protected] from Mastro Fone, Pattom, Tvm -31, 25 days back. Earlier my connection was ok for 3 to 4 days and i really satisfied their service. But unfortunately, i am very sad to inform you that my connection has been barred both incoming and outgoing calls for the last 17 to 18 days. Customer care service and my retailer/distributor didnt bother to call me at least once. I spoke to customer care many times but the result being NIL. I had submitted all my requisite documents to my retailer twice. I had been suffering because of their negligence. I am being forced to approach to customer court by staff/retailer/distribution of TATA DOCOMO. I am unaware of what kind of document they want from me. I had submitted by a copy of Driving Licence, PAN Card, 02 recent passport size photographs, Local address and Permanent Add proof certificate signed by Senior Officer in cheif Administration of Defence Establishment. Sir, Kindly do some needful job and make me sure that my connection will be ok with immediate effect. Thanking you in anticipation.

balance account decreasing without usage

Sir,

I am Sudesh N D. I took my connection on 2nd july from chennai with connection number [protected]. I was quite happy with the offers available but in the last few days i noticed an appreciable decrease in my balance even without making calls.Now i am back home at calicut.I called the dealer at Triplicane who gave another number of your company personnel whose number is [protected], but the call was not being attended despite several attempts.
The one paise per second offer seems to get neutralised with the loss of balance in these days.So i wish either you correct the mistakes occured or i would like to surrender my connection with the refunding of the cost of sim and the lost balance.
Thanking you in anticipation

I BOUGHT THE SIM IN BANGALORE LAST MONTH.I USE IT FOR ONLY 20 DAYS.NOW THE SIM IS NOT WORKING. I CALL TO THE CUSTOMER CARE NUMBER, THEY ARE NOT TELLING THE CORRECT ADRESS.I INSERT THE SIM IN MY MOBILE THE MOBILE TOLD PLEASE INSERT SIM.I ASKED THE MATTER WHERE I BOUGHT, THEY TOLD YOU GO TO THE TATA DOCOMO OFFICE ONLY AND YOU SHOULD BUY A DUPLICATE SIM ONLY.MY NUMBER IS [protected].PLEASE CALL OR SENT MESSAGE TO MY NUMBER IS [protected] THANKING YOU.

my out going has been barred from about 12 days.i submitted all the proofs again.but my sim is not activated yet.my mobile number is [protected].my sim number is[protected]

my out going has been barred from about 5 days.i submitted all the proofs again.but my sim is not activated yet.my mobile number is [protected].my sim number is[protected] pls sir help me...


thank's