[Resolved] Tata Docomo — OUTGOING STOPPED | |||
My no is [protected]. After purchsing SIM then comes docums/address veification from Bhopal office which I answered very honestly(same as in my document submitted to retailer). After 7-8 days, my balance nil and I rechaged Rs.330 The next morning i hear 'your outgoing discontinued temporarily, pl call customer care 121" I dialled 121, but same dialogue, then come to know frm retailer to call 198, and learnt that documents verification negative & BPO staff did not know details. I am confdtnt that my documents & informtions are very accurate, even though if the informtions are negative, why then wait for 10 days to discontinue my outgoing, why I was not given a single day notice, and more surprisingly outgoing discontinued immediately after my recharge of Rs.330.I was unable to use the 100 free SMS (with 330 recharge) in our Onam festifal Further my net package validity ends on 28.8.2010 which will also elapse. I also purchased Airtel & BSNL SIM during that period, but did not face any such harassment. I dont want any service from Tatadocomo but my refund please. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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I hav submitted ma Document after 10 days and since dan also company has not given any service or response.
I m Sory to say that TATA DOCOMO is having no service n zero management. Company didnt care of customers and no executive has given positive response or proper answer for this problem.
If such company exist which didnt care of documents of customer for such a long tym and also didnt give proper service than such company shuld b stopped by government.
Today 15th june when i cal to Customer Care at 10:13 AM, the customer care executive of company uses bad words without any reason and cancelled d call and after that i didnt gettin connected to custome care and dats the reason i m telling here.
I shuld simply say dat checkin of document shuld b done on tym n customer shuld not be harrased by the company in this way. if document is not verified such a long tym n if number is gone wid sum misuse dan it can create problem for whole nation.
Plz see to this issue as early as possible and give positive rply.
Thank u.