[Resolved] Tata Docomo — UNWANTED BALANCE DEDUCTIONS
My Self Aman Jain From Rajnandgaon, Chattisgarh
on 06-03-13 at 2:31 pm there was a deduction of rs. 10.00 from my mobile no [protected] OF TATA DOCOMO balance for some shyari pack whatever which i haven’t used.
Upon Calling customer care, they said u have activated byy using net on your phone and flash activation.. which i din’t know how to use from mobile.
Upon complaining that there is no net pack in my phone so how can i use net.And no net deductions have appear. They reject my call saying we will can;t continue to your call thankyou.
Then no response of customer care from my no, then from my alternate no i again call to customer care they picked up and say again a new false reason u have activated this by dialing some no *444.. something. I haven’t dialled any number.
As i have much balance in my this no so i can’t port it to some othar company so they say they will not refund any amount. and also deativated the pack immediately.
As a result the customer here becames a fool.. No use of any service just deduction Of rs.10..
Complaint marked as Resolved Aug 13, 2020