[Resolved]  Tata Docomo — Unwanted calls to pay bill

Address:	Jeevan Bharati Tower I, 10th Floor, 124, Connaught Circus, New Delhi 110 001, Gurgaon, Haryana
Website:	www.tataphoton.com

Dear Sir,
I am again complaining against this. This thing is unethical & its a case of personal space violation. Its a mental torture & You should stop this.
Even you had assured me that i would not receive any calls in future. I am again receiving this calls at least 6 times a day from no. [protected], even i receive message from TA-Indicom asking me to pay bills.

For details kindly check my previous complaint & your replies which i have pasted below for your reference..



Tata Photon - mental harassment & mental torture

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lalit.kumar21 on Mar 29, 2013
Hi
I am Lalit this side, i am working in an automobile company as an Engineer.
Around 10 days back my company provided me with new sim card of airtel (No. is [protected]). i started using it & after 2 day i started receiving calls from some tata landlines no. who are threatening me to pay bill of Rs.583 & even they are messaging me that i have unpaid bill of Rs.583.

here are the No. from which i am receiving calls
1. [protected]
2. [protected]
3. [protected]
4. [protected]

I also received message from TA-INDCOM….Msg content is ( Hii!! your bill for Tata Photon Account No.[protected] is overdue. Please pay Rs. 583 immediately to enjoy continued services. Tata Photon. )

I am receiving calls around 10-15 times a day& around 5 msgs daily, whenever i tried to tell them their executive that i have taken this new no. & this photon connection does not belongs to me, they say that we will remove your name from database but than withing 10-15 mins i again receive the same call. I even asked for their regional manager’s no. but they dont even provide any contact no. of their concerned person.
As one of their executive has told me that this photon connection is registered in the name of KPSIN Trade company, it was issued in October, 2010 & March bill is pending.

I am not able to concentrate on my work just because of these calls. this is affecting my performance in my office.

I AM BEING MENTALLY TORTURED BY TATA PHOTON COMPANY.

Sir, please take necessary action against them. Even I am in touch with my lawyer to sue the company for harassment.

Thanks & Regards
Lalit Kumar
[protected]




Comments

Mar 29, 2013 by Tata Docomo

Dear Mr.Kumar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.


Mar 30, 2013 by lalit.kumar21

Today also i recieved call from [protected] @10.32am

No one is even willing to listen to what i am saying to them.


Apr 2, 2013 by Tata Docomo

Dear Mr. Lalit,

We tried to speak to you personally on your number [protected] to understand your concerns regarding the wrong payment calls. However, we are unable to contact you, since your call was not responded.

Hence, we would like to inform you that as per our records we found that your number is not registered with the given Tata Photon account number and no issue from our side.

Thanks and Regards,
Customer Care
Tata Docomo.