Tata Indicom — Not able to access internet | |||
I am the user of the Tata CDMA and I am using Samsung Galaxy POP handset. I am not able to access Internet through my handset. For this issue I changed my Sim twice in a week. I regularly visited Connaught Place and Krishna Nagar Outlet but they were not able to resolve my issue. Every time they said to me that we raise a complaint and your issue is resolve in next 24 hours I even contacted to customer care they said there is nothing from their side and you need to visit tata store. For the precautionary side, I even visited Samsung service center and they were able to access Internet through their SIM in my handset. I also follow up through mails but their response are not aligned with my questions. Can you please help me resolve this issue. My contact number is [protected] and mail id is [protected]@gmail.com Was this information helpful? | |||
 4 Comments | |||
Comments
tata docomo internet — Not able to access the internet service
Dear Sir,I am one of the customers of Tatadocomo GSM service & i am fail to access the internet service due to technical fault of the company. I was complaining about the same problem about a couple of months ago but I don't get any response from the company so thatswhy i repeating the same problem this time.
Please give me releaf in this regard as soon as possible.
thanking you
Dear Mr.Nagpal,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Nagpal,
As discussed on [protected], we would like to inform you that your complaint has been put before the concerned department vide docket number PNR[protected] and the expected resolution date is 28-MAR-2013 13:41.
You can write to us on [protected]@Tatadocomo.com.
Please visit our website www.tatadocomo.com for more information.
Thanks and Regards,
Customer care,
Tata Docomo.
As discussed on [protected], we would like to inform you that your complaint has been put before the concerned department vide docket number PNR[protected] and the expected resolution date is 28-MAR-2013 13:41.
You can write to us on [protected]@Tatadocomo.com.
Please visit our website www.tatadocomo.com for more information.
Thanks and Regards,
Customer care,
Tata Docomo.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
1372
Pending
0
Resolved
824
+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
View all Tata Indicom contact information
TataIndicom — InterNet
Sir,I am a customer of the net service provider TataIndicom, which is unable to find a simple solution to my i mac computer.
I have a simple problem, I am not able to surf the net as it is very slow or sometimes disconnected completely. I made complaint to the customer care and got amazing service.
I made a call to the customer care no. 67908000 at 3 pm on 20 nov 08 in the afternoon where I had a conversation with a female operator who too had nothing much to explain instead she insisted me to call my Apple engineer to fix the problem. This means that my i mac has a problem when you and your engineers are dumb.
Its pitty on the organisation which claims to be the topmost software company and Internet service provider to the country.
The engineer who visited yesterday said this is the first time he came across an i mac, then he made a call to his colleague or to his office with whom he consulted and came up with a simple solution that I must install windows in my mac because they are unaware of macintosh platform. The other solution or excuse he stated that he can bring a laptop and show me that net is well connected with the laptop.
Sir this means that Tata is not equipped with the latest operating system such as Machintosh or Apple computers which is already running successfully in Mumbai and across India.