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[Resolved]  TATA Indicom Photon Whiz — speed+ not working

The speed+ server of tata indicom doesnot responds. Speed of the packet data is horrible.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  53 CommentsShareTweet

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Tata speed+ is not working from the day of installation ... its always says cannot detect the server ... speed+ does nothing its mere waste...
i too have the same prob
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Sure u ppl are...!!! this stuff is an impossible thing!!! Wanna know if there is any way by which v can speed up the server.
speed+ server is not detected.Is there any way to accelerate the internet?
speed+ server is just a way of cheating the costomers by tata indicom. IT JUST PREVENTS YOU FROM INSTALLING ANY OTHER ACCELERATOR SOFTWARES like artera, speedup etc . system show potential intrerference error whenever you try to run/ install dial up accelerators. uninstall speed+ then replace it with globally accepted dial up accelerators .
how to change my tariff paln online & by what date
how to check my daily usage
How to change my Photon whizz to Pre paid from post paid
mee too tata speed+ is not working.in the showroom they told hat it will give 153kbps but i am only getting 1 to 3kbps sometimes i didnt get the network itself.while browsing it takes 3 to 5 minutes to open up a single webpage.
Tata speed+ is not working from the day of installation ...Always ask Rpc server not found and customer care not response properly
never buy tata photon... they clain 3.1 and its speed will also suck as this one...
sir maine 25 august ko tata photon whiz buy kiya tha or 25 october ko mera two months ka subscription stop ho raha hai so mein abhi net connection ko continue nai karna chahata hu so plz stop it thanks
sir plz mera tata photon connection ko stop jaldi kijiye ga 24 is last date jab connection ho jaye to mujhe inform kar dijiyega plz thanks
It is true the line is very slow even if the signal strength is full. for example, i waited for 5 minutes to open this page (great huh?)me too i am facing the same problem, so Tata Indicom proprietors ... its high time you people do some thing about it. you cannot just fool people and be silent about it. we want explanations. your company survives because of the public and its up to you guys to decide whether to stand alone or side with the public and their needs. i had to save money for 5 months to buy it and now am cursing myself for opting Tata Photon Whiz but, actually its not my fault, it said 153 Kbps Tata Indicom company fooled me. i am going to paste the same complaint in all my account (facebook, my space, twitter, hi5) and even tell all the people i know. all of you guys who is reading this please do the same. Let use make our world a better world. let us fight those who cheat people by posting attractive ads and provides the opposite. LET'S FIGHT BACK TATA INDICOM AND GIVE THEM WHAT THE DESERVE
(TIT 4 TAT)!!!
my tata indicom whiz is not working properly & not able to make a call to customers or any phone no. .
so pls check & remove this problem.
my no. is [protected].
thankyou
I went ahead and got the Plug 2 Surf Whiz of Tata Indicom last month (Oct. 2009) and I am so glad that I took the right decision.
Previously, I had a landline based broadband connection of Airtel, and the connectivity was pathetic : I would get disconnected every 2 minutes, continiously inspite of their technicians having attempted to rectify the issue for more than 3 months !!!.
But, now with the Plug 2 Surf Whiz of Tata Indicom, connectivity is excellent 24/7.
And regarding the speed guys, bear in mind that that it is clearly mentioned upto 153.6 kbps. And, I regularly test the speed using www.testmyspeed.com and it gives my an average download speed of 112 kbps, which is quite sufficient for my internet needs.
And, what a relief it is, to be able to be connected to the internet without any connectivity interruptions.
Overall, I would rate the Plug 2 Surf Whiz as excellent, as it does deliver on it's promises.
And, remember the Plug 2 Surf Whiz's USB modem is a small and delicate device, which has to be handled with care, so that it functions well for a long time. Moreover, it comes with a 1 year manufacturer's warranty. What else could I ask for ???
I had installed Speed + for better speed, but it is not working. The message shows as "CANNOT DETECT SPEED+ SERVER, SPEED+ IS STOPED". Pls tell me how to solve this problem. Is there any alternative software is available now.
It is true the line is very slow even if the signal strength is full. for example, i waited for 5 minutes to open this page (great huh?)me too i am facing the same problem, so Tata Indicom proprietors ... its high time you people do some thing about it. you cannot just fool people and be silent about it. we want explanations. your company survives because of the public and its up to you guys to decide whether to stand alone or side with the public and their needs. i had to save money for 5 months to buy it and now am cursing myself for opting Tata Photon Whiz but, actually its not my fault, it said 153 Kbps Tata Indicom company fooled me. i am going to paste the same complaint in all my account (facebook, my space, twitter, hi5) and even tell all the people i know.
I am somewhat satisfied with the speed of "Photon Wihz". Now i changed my tariff to 1 GB limit monthly plan. Now my prob is that i can't check my daily usage. I checked the tataindicom site. I can't find any "my account" option for Photon-Whiz as well as Photon-Plus users.
Dear Customer Care,

This is too much to irritate any customer. Neither you are keeping your word or attending the problem.

Regards,

B Paul
Ph. No.[protected]
-----Original Message-----
From: customer.[protected]@tatatel.co.in [mailto:customer.[protected]@tatatel.co.in]
Sent: 30 November 2009 16:03
To: Biswajit Paul
Subject: RE: TATA Photone Whiz~~M702828

Dear Mr. Paul,

Greetings from Tata Indicom!

This is with reference to your e-mail dated 30/11/09 regarding your Tata Indicom number 6764-[protected]. We would like to inform that a technical complaint is registered through the docket number[protected] and expected resolution for the same is 01-DEC-2009.

For any assistance please feel free to call us at 121(Postpaid), our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Ms.Ajanta Dash on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Assuring you the best of our services at all times.

Thanks and Regards Babu Raj S Deputy Manager Customercare Orissa Contact No[protected], www.tataindicom.com Customer Care - TATA Indicom


-----Original Message-----
From: [protected]@lntecc.com
Sent:[protected]:28:38.0
To : customer.[protected]@tatatel.co.in
Subject: RE: TATA Photone Whiz~~M702828
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Dear Customer Care,

Fact may not true, refer my mail dated 17/11/09 the enclosed screen print where it is showing the signal strength is 100% and sometime it is more than 60 to 70%. For working Photone Whiz how much signal strength is required ????????????????????????


Regards,

B Paul
Ph. No.[protected]

-----Original Message-----
From: customer.[protected]@tatatel.co.in [mailto:customer.[protected]@tatatel.co.in]
Sent: 27 November 2009 16:26
To: Biswajit Paul
Subject: RE: TATA Photone Whiz~~M611380


Dear Mr.Paul

Greetings from Tata Indicom!

In continuation to the below email dated 09/11/09 regarding your Tata Indicom number [protected]. We value our association with a privileged member of Tata Teleservices such as you. We would like to inform you that the problem is due to your location is out of coverage area. Our executive has tried to contact you, however, not succeeded.

Should you require any further assistance please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Ms. Ajanta Dash on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Assuring you the best of our services at all times.

Thanks and Regards
Babu Raj S Deputy Manager Customercare Orissa Contact No[protected], WWW.tataindicom.com


-----Original Message-----
From: customer.[protected]@tatatel.co.in
Sent:[protected]:52:21.0
To : [protected]@lntecc.com
Subject: RE: TATA Photone Whiz~~M611380
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________



Dear Mr.Paul

Greetings from Tata Indicom!

This is with reference to your email dated 09/11/09 regarding your Tata Indicom number [protected]. We value our association with a privileged member of Tata Teleservices such as you. We would like to inform you that it has been put before the concerned department. We shall revert to you shortly.

Should you require any further assistance please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Ms. Ajanta Dash on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Assuring you the best of our services at all times.

Thanks and Regards
Babu Raj S Deputy Manager Customercare Orissa Contact No[protected], WWW.tataindicom.com


-----Original Message-----
From: [protected]@lntecc.com
Sent:[protected]:14:52.0
To : customer.[protected]@tatatel.co.in
Subject: RE: TATA Photone Whiz~~M611380
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


So far my problem not resolved and connectivity speed is 36KB download in 10 Min time. Is it your correct speed pl confirm ?????????????????????????

Pl find the attached DATA CARD Statistics for your reference.

Regards,

B Paul
Ph. No.[protected]

-----Original Message-----
From: customer.[protected]@tatatel.co.in [mailto:customer.[protected]@tatatel.co.in]
Sent: 08 November 2009 13:06
To: Biswajit Paul
Subject: FW: TATA Photone Whiz~~M611380

Dear Customer

Greetings from Tata Indicom!

This is with reference to your e-mail dated 08-Nov-09 regarding your TATA Indicom number [protected]

We apologize for the inconvenience caused to you.

As per your mail, we would like to inform you that our executive tried calling you however could not reach you, kindly provide your alternate contact number and preferrable timings to contact you, this will enable us to do the needful.

We look forward to a very warm and fruitful association with you.

Thank you for your co-operation and understanding.

Should you require any further assistance please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Ms. Ajanta Dash on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Assuring you the best of our services at all times.

Thanks and Regards

Babu Raj S Deputy Manager Customercare Orissa Contact No[protected], www.tataindicom.com

-----Original Message-----
From: [protected]@lntecc.com
Sent:[protected]:36:07.0
To : customer.[protected]@tatatel.co.in
Subject: FW: TATA Photone Whiz~~M611380
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________




-----Original Message-----
From: bpaul [mailto:[protected]@lntecc.com]
Sent: 08 November 2009 10:16
To: 'customer.[protected]@tatatel.co.in'
Subject: RE: TATA Photone Whiz~~M611380



-----Original Message-----
From: bpaul [mailto:[protected]@lntecc.com]
Sent: 08 November 2009 10:16
To: 'customer.[protected]@tatatel.co.in'
Subject: RE: TATA Photone Whiz~~M611380

Mr. Babu Raj S

With reference to the trailing mail I am reminding you that nobody was attended the technical problem if any. Herewith I am enclosing the statistics of the data card; downloading connectivity speed is only 10.83KB in 4:53 min. There is a communication and approval from our corporate that I can use TATA Photon Plus and other service providers other options so many. In Orissa there is no facility from your end to use Photon Plus that's why I am using your Photon Whiz. Again I am requesting you to look into the matter in urgent basis or I will circulate the attached document to our organiser about your products performance. I am an employ of M/s Larsen & Toubro Ltd.

Regards,

B Paul
Ph. No.[protected]

-----Original Message-----
From: customer.[protected]@tatatel.co.in [mailto:customer.[protected]@tatatel.co.in]
Sent: 06 November 2009 19:05
To: Biswajit Paul
Subject: TATA Photone Whiz~~M611380


Dear Customer

Greetings from Tata Indicom!

This is with reference to your email dated 06-Nov-09 regarding your Tata Indicom number 6764-[protected].

We would like to inform you that a technical complaint is registered with docket number[protected] for below mentioned concern and our executive will get back to you on the same by 07-NOV-2009.

Should you require any further assistance, please feel free to call us at 121, our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Mr. Santosh Singh on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Assuring you the best of our services at all times.

Thanks and Regards

Babu Raj S Deputy Manager Customercare Kolkata Contact No[protected], www.tataindicom.com



-----Original Message-----
From: [protected]@lntecc.com
Sent:[protected]:50:20.0
To : customercare.[protected]@tatatel.co.in
Subject: TATA Photone Whiz~~M611380
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


I have purchased TATA Photone Whiz ( No.[protected] )from Angul, Orissa, Which is totally useless for me because never I am getting the download connectivity more than 2KBPS or less and most of the time is ZERO[protected][protected]----.







What shall I do pl suggest whether I will go for some other provider?????????????????

Pl reply per return mail.

Regards,

B Paul
Ph. No.[protected]

________________________________
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The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.

"This Message and its contents is intended solely for the addressee and is proprietary.Information in this mail is for L&T Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of L&T ECC.If you are not the addressee please return the mail to the sender.L&T ECC DIVISION"

======================================
i-choose online store at www.tataindicom.com Your Comfort.Your Convenience.YourChoice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.



"This Message and its contents is intended solely for the addressee and is proprietary.Information in this mail is for L&T Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of L&T ECC.If you are not the addressee please return the mail to the sender.L&T ECC DIVISION"

======================================
i-choose online store at www.tataindicom.com Your Comfort.Your Convenience.YourChoice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.



"This Message and its contents is intended solely for the addressee and is proprietary.Information in this mail is for L&T Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of L&T ECC.If you are not the addressee please return the mail to the sender.L&T ECC DIVISION"

======================================
i-choose online store at www.tataindicom.com Your Comfort.Your Convenience.YourChoice.
======================================

DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.

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    Tata Indicom
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