[Resolved]  Tata Indicom - Samsung Corby Speed — internet and TATA Zone not working at all

sir i have complaint abuot corby speed SCH-F339 and i have tata indicom prepaid connection.The internet is not working and i upgrated my sim. i compliant so time to tata indicom as well as samsung. please solve my complaint as soon as possible.otherwise i will compliant to consumer court...

Hi pankaj i have the same handset.i am able to use internet on this mobile with tata indicom.you have not mentioned that what error had you faced.

Samsung — corby speed mobile problem

sir,
here i am complain about the mobile which is purchased on one year warranty.
i purchased samsung cdma corby speed on 21 feb, 2010. i have problem with the connectivity of broadband through computer due to its hardware failures , and i got repaired once in month of march and it works but after 15 days it got same problem than on 1st april 2010 the company customer care make it repaired but they do not tested in front of me like first time, and hence when i got tested at home than it have the same problem as earlier, it means that company trys to makeme fool.

thats why i am launching complain against them, i want that compay should repair my handset or otherwise give me the whole price of mobile.

complaint against
SIEL_SERVICE JAI01 (Civil Lines)
42, Bhagat Vatika,( Pin code 122001)
Phone : (STD Code[protected]
E-mail :ravi.[protected]@partner.samsung.com


complaint by
kailash puri goswami
[protected]

TATA Indicom — SAMSUNG CORBY

Dear Sir / Madam

My name is KAILASH SHARMA. My Tataindicom Mobile No. Is [protected].
I Purchased Samsung Corby On[protected] From True Value Shop 121 Najafgarh Road,Nangloi Delhi-41 ( Mr. Navdeep Dabas. Cont no. [protected] )
He Recharged My No With RS. 17 On[protected] to Convert My Profile in PHOTON+ and Told Me That I'll Get 10Gb Data Within 4 Days.But I not Get this Data.I Informed
Mr. Navdeep About All this. He Contact Mr.Yakha Sharma (TSI) Cont No. [protected]. After Many Follow up. I Get Only 5 Gb On[protected]. Again I Contact Mr.Navdeep Regarding This.He Contact Mr. Yaksha infront Of me.Mr Yaksha told That I will Get 10 Gb.But After That i Not Get Any Data. I Contact Directly To
Mr. Yaksha.He Answered me That He Will Speak To Seniors About this.But Now Both Of Them Are Saying That They Can't Help Me.Please Tell Me What Can i do.
Hoping & Waiting For Solution
Your's Faithfully
KAILASH SHARMA

To whom it may concern

After registering complaint on this site, I got a sms from tata indicom on 28/07/10 that they get my complaint and my complaint no was [protected] and they will solve this problem in 24 hours.but nobody contact me regarding all this.On 01/08/10 i get one more sms that complaint no [protected] has been successfully resolved and closed. i surprised that how can they closed this complaint without speaking with me.i checked my data again but situation was same.After sometime i got an sms to reply yes or no ( for satisfaction with solution ) I replied with no. and i get back a sms that they will call me again in few hours.but i not received any call from tataindicom yet.

tata sucks.i have been using tata postpaid from last 3 years.i bought corby speed just for internet but all in vain.just after 1 month i faced loads of net problem complaint a lot but no progress.i visited with my complaints several time at c.p tata office.the customer service representative are very rude dere service request are never updated.they damn care for there consumers c.p office is pathetic they humiliate consumers.the shocking thing is they damn care that customer are sitting with there problems the csr are busy with there personal call.i am really disappointed with tata service.

I have a Samsung Metro TV M519 mobile phone.
I have installed latest version of Samsung NPS in Windows 7.
Few months ago, i migrated my normal SIM to OMH SIM Card.
Since then, i was able to access the (EVDO) internet perfectly in my mobile phone.

But, I am always receiving "Error 691: Access was denied because the username and/or password was invalid", message when ever i try to connect to the internet from my Laptop using my mobile phone as modem.

I have used Samsung NPS to create the dial-up connection in my Laptop.
I have enough account balance, and i used my Tata Indicom "My account"
username and password, still it didn't work. I have also used "internet" as username and password, still it didn't work, i used many combinations o[censored]sername and password suggested by Tata Indicom customer care like [protected]@photon.tatatel.in etc etc, but still they didn't work.
Now Tata Indicom is saying that, there is no issues in their end and the problem is in my Mobile Phone settings.
And they are now suggesting me to visit a Tata Indicom outlet to resolve the issue.
I don't think there is much can be done in my Mobile phone to resolve the problem, I tried contacting Samsung Customer Care, but they are always unreachable.

Here is the OMH Profile settings stored in mobile phone.

Profile name : OMH,
Home URL : http:/da.tataindicom.com,
PPP Digit : #777,
PPP user name : (Blank),
PPP Password : (Blank),
PPP Auth Type : (Blank),
Proxy : Enabled,
PRoxy IP Address : 172.23.252.15,
Port : 9401,
Proxy ID : (Blank)
Proxy Password : (Blank)

Hello Everybody

Problem solved :)

Please check out this link http://www.tatateleservices.com/forums/showpost.php?p=52740&postcount=9

1) Its obivious you should install your samsung corby pc suite.
2) connect your mobile to your laptop.
3) close the samsung pc suite window.
4) open you control panel and double click on phone and modem icon.
5) under dialing rules - see you have your location's STD code - for eg. if chennai you should be having '044'
6) Click on samsung mobile modem.
7) Click on properties and move to Advanced tab.
8) Type AT+CRM=2
9) Click on Diagnostics >> then Query Modem
10) You will find a success command.

Now configure your dialer.

your username will be 'MEID N0'@pda.ttsl.in which you can find under your mobiles details..which is displayed on the barcode.

password: password

Dialing number should be #777

note: i was also able to connect using the username and password as internet.

All credits goes to shariindia @ Tata Tele services forum for discovering this titbit.