[Resolved] Tata Motors Nano Car — Rs 140,000 Refund after cancellation not received even after 85 days

jsafm50

Address:

Patiala, Punjab

NANO car booking with booking amount of Rs 140,000 and UID[protected] was cancelled by myself on 5th May 2010 at Hemant Goyal Motors Patiala. All documents as required were submitted and I was informed that refund will be despatched to me within 45 days by Tatamotors directly with some deduction . When refund was not received even after 60 days , i contacted customer sercvice of Tatamotors on phone . I was told that cancellation has been done and refund is in process. And that complaint is being forwarded. Nothing happened in next 15 days . Customer sercvice again conveyed the same that complaint will be forwarded and I should wait for another 10 days. Meanwhile , I sent an e mail as well to tatamotors and then a reminder after 7 days . There has been no response from the company till now. Another call to customer service fetched me the same reply alongwith a few words of regrets and consolation for refund delay and that I should wait for another 10days.But nothing was assured . I do not know when this wait will end . Customer service is not giving any other information as to who next should be contacted so that i can pursue my matter effectively and convincingly.
By this time , the company owes to refund my money alogwith interest for the period after cancellation.

Can CNBC AWAAZ help me ?

Jaswant Singh.
186 Harinder Nagar , Patiala

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Tata Motors reviews

View all 5332 Tata Motors Reviews

Comments

Kishor Parekh

from Veraval, Gujarat

Tata Motors Nano Car — no delivery of car against full payment as promised upto sep 09/ dealer Speedwell motors Rajkot

I am successful allote of Nano LX model through Speedwel Motors Rajkot I made full payment as per demanded it was mention to allot the same upto sep till to date i was not getting information at what time and when i received the car at the time of my freqevent inquiry no clear reply i received from dealer of Rajkot. It is amatter of neglegency towards the customer

USHA MEHRA

Tata Motors-Nano — Refund of cancellation of Nano

Tata Nano was booked vide Booking ID No:[protected] & same booking was cancelled vide cancellstion reference no: BNVK7-20321. Letter dtd 31st March, 2010 was given to Tata Motors, Noida Office with a request to tfr balance amount after deducting cancellation charges in saving bank account no[protected] of ICICI Bank Ltd, Sector-18 Noida.

Said letter alongwith cancellation form duly filled up was given to Ms Arsha & she confirmed that amt will be credited in above stasted account after 30 days. No such amt have been credited so far. No of e mails have been sent on [protected]@automobilesterling.com & no reply has come so far.

Writer would request you to help in this matter as no one responds from the office of Tata Motors.

Warm regards.

Usha Mehra

ADITYA PALLAV

from Aurangabad, Maharashtra

TATA MOTORS/ NANO — REFUND AFTER CANCELLATION

DEAR SIR,I REKHA SAXENA BOOKED NANO CAR UIN NO.[protected] OUR CAR LOAN A/C NO.[protected].CANCELLATION NO.NVAAA-22457 DT.12/03/2010.AFTER TOO MANY DAYS,YOU COULD NOT REFUND.PLEASE EXPLAIN ABOUT IT AND ARRANG TO REFUND THE AMOUNT AT THE EARLIEST SO THAT THE ACCOUNT OF CAR LOAN CAN BE CLOSED AT THE EARLIEST.THANKS

candade

from Bengaluru, Karnataka

nano car refund — no response from the company

I booked a nano LXBS-3 by paying booking amount of Rs 1,40,0000(state bank of india race course road branch Bangalore)by cheque number 588665 dt 14/4/2009 thru nano booking agent by name Trilok.the same was encashed by tata motors on 24/4/2009.i have the bank statement with me to that effect.
an allotment letter was sent to me on 23rd june 2009thru prerana motors,bangalore.
however i changed my mind and cancelled my booking on 28.06.2010 and submitted all
the original documents and i was told that refund will be made within 45 to 60 days.
after having waited that long i called up tata motors call center number only to be told that there is a loan taken by me.
it was a shock to me.i have not availed ANY LOAN from any financier for this purpose and have made the payment from my personal savings.
also i have sent a letter thru courier with all these details and copies of the documents
i have with me on 16th august to Mr.Nitin seth,head car product group.
recently i have taken voulantry retirement from my service and i am in need of my refund very urgentally.
i wish a premier company like tatas should take early action and refund the amount
without furthur harassment.
grieved customer lakshmi

anjani kumar poddar

from Mumbai, Maharashtra

NANO — after cancellation not rec payment

Dear Sir,

With the reference of your message in Mobile (at 4th June 2010 8:23 p.m.) Launch of Tata Nano Sanad Plant your Car delivery has been preponed to june 2010 .

Against this message we are not interested to take delivery of Nano Car. Therefore I have cancelled my booking, Even we are also send the No Due of SBI to Brijlex Moters, Sigra, Varanasi 22 July 2009, 12:15 P.m. by Fax.

After processing all the formalities still we are not getting the deposit amount. So please revert my amount with interest as soon as possible.

My Bank A/c No: [protected] Anjani Kumar Poddar
Syndicate Bank, Azamgarh Branch.

Thank You,

Regards,

Anjani Kumar Poddar,

UIN NO:[protected]

Azamgarh

Contact No: [protected], [protected]

many times i call to cos care no responds
also e mail to tata nano