[Resolved] Tata Sky — Customer Care & Website | |
The customer care from Tata Sky is worst. It took 16 minutes to register a change in packages. The executives dont even know what packages they have and what to do further with the needs of the clients. Also website is damn slow, even to recharge the account. To the management of Tata Sky. If you want loyal customers to stick with you, kindly improve the efficiency of your website and customer care, else witness your downward curve. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I have Tata sky connection since last three years.
My details is given here under
ID [protected]
Address
sector 15, House no 1947,
Panchkula, Haryana
I have got transfered from Gandhidham, Gujarat. and got installed the Digicom by your authorized person and payed for the installation for the same and within two months i made a complain for the signal problem as it starts raining i have re complained against the complain no I[protected] on Dated 30/6/2009 that my signal quality was not so good to give the proper signal to operate the Digicom but the Engineer was send on 1/7/2009 before that i told clearly that i will not make the payment for the installation as this is the case of improper installation. at your end as the signal clarity was low at the time of installation it was around 20 ~ 25 on the screen when when checked the signal quality in signal testing system setting.
As i am from the electronics field and i am working in field of PCB manufacturing from last 18 years.
Please clarify the matter of charging double installation charges for one installation as the installation was not done properly and for rectifying the same i was charged two times and which was debited from my recharge directly without my consent which is wrong and should be refund immediately
My registered mobile no is [protected].
Regards
Hemant
My details is given here under
ID [protected]
Address
sector 15, House no 1947,
Panchkula, Haryana
I have got transfered from Gandhidham, Gujarat. and got installed the Digicom by your authorized person and payed for the installation for the same and within two months i made a complain for the signal problem as it starts raining i have re complained against the complain no I[protected] on Dated 30/6/2009 that my signal quality was not so good to give the proper signal to operate the Digicom but the Engineer was send on 1/7/2009 before that i told clearly that i will not make the payment for the installation as this is the case of improper installation. at your end as the signal clarity was low at the time of installation it was around 20 ~ 25 on the screen when when checked the signal quality in signal testing system setting.
As i am from the electronics field and i am working in field of PCB manufacturing from last 18 years.
Please clarify the matter of charging double installation charges for one installation as the installation was not done properly and for rectifying the same i was charged two times and which was debited from my recharge directly without my consent which is wrong and should be refund immediately
My registered mobile no is [protected].
Regards
Hemant
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Its pretty clear that this has nothing to do with my internet connection, other websites loads well at the same point of time, but tatasky website... yukk, takes almost 10-15 minutes to get the glimpse of the website. Not to mention I have a 2 MBps connection.