[Resolved] Tata Sky — Customer service

[Resolved] Tata Sky — Customer service

V Vasant Sharma from New Delhi, Delhi

Making complaints on the customer helpline number of tatasky is of no use. It is always busy. Their website does not work properly and no tatal eaflet provides an email or postal address on which we can lodge complaints. Of course having the address may not help because the company may just ignore the complaint. But at least one will have th comfort of having told them that they should not try to fool people about channel and package pricing. Besides they should at least provide toll free numbers for recharging. Then they may advertise on it to their heart's content Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Kasi.v

from Mumbai, Maharashtra

I have been trying to get your right web sit to get information on recharging thri debit card for nearloy one hr.my system is in reactivation stage.I am not able to get first of all your basic informations. Your web sies are filled with question aqnd answers.thorougly waste. Try to provide essential and basic informations in simple terms Which should be accessible on the first click

Jcv

from Indore, Madhya Pradesh

My complaint has been raised since 31st march 2013 and is still pending...i have wasted abt 200 bucks in calling the customer service atleast 7-8 times but no resolution. Best part is that they hang up after every 5 mins so u got to call again and repeat the whole conversation again to another rep then they hang up again...im so frusterrated by their pathetic service...they are really inefficient and a complete waste of time and energy. Pls choose another DTH service i[censored] are planning to buy one...TATASKY only talks big...but does nothing to resolve technical problems.

Extremely dissatisfied with their service.