[Resolved]  Tata Sky — setup box not working last 15 days

Address:

Jamnagar, Gujarat

Reminder


-----Original Message-----
From: Sofia G Vora
Sent: 03/28/2011 1:44 PM
To: '[protected]@tatasky.com'
Cc: '[protected]@yahoo.co.in'; 'Complaints India'
Subject: RE: Tata sky


Dear sir,

My subscriber no [protected]

Till date we have not solve our problem & last 15 days nobody care for resolve customer problem

Yesterday I recd 2 call from Taka Sky & they gave promises to resolve our problem but till date we have facing the problem & we can not operate our TV on my account balance is 710 in 12 feb 2011 for use 15- may-2011 we have balance Rs 400 in our account

So if you can not able to solve our problem pl give my balance amount to my subscriber id name "Gulammohamed A Vohra" so we can pay amount to our cable operator.





-----Original Message-----
From: Sofia G Vora
Sent: 03/26/2011 4:54 PM
To: '[protected]@tatasky.com'
Cc: '[protected]@yahoo.co.in'
Subject: RE: Tata sky

Dear Sir,

I have contacted on help line last 3-4 days & today also
They have told me our engineer phoned me before come but last 3-4 days we are waiting for his call
In our subscriber detail we mention our phone number also and they confirmed


Our change add Town 22 Mithapur
My phone no [protected]

We are facing this problem last 15 days

So Pl does needful

Thanks
Sofia

---Original Message-----
From: [protected]@tatasky.com [mailto:[protected]@tatasky.com]
Sent: 03/26/2011 4:15 PM
To: [protected]@yahoo.co.in
Cc: Sofia G Vora
Subject: RE: Tata sky



Dear Mr. Gulammohammad Abdulkada Vora,

Service Request Reference Number: 1-[protected]

With reference to your E-mail dated 25/03/2011 08:32:31 AM, expressed your concern regarding digicomp.

As we are unable to reach you, kindly provide your mobile number and our engineer visited your place at Golden Jubilee, Quarters No. 11,Mithapur, TCL Colony, Mithapur, Jamnagar-361345, Gujarat and found that you are not availabe at the mentioned address.

Hence, we request you to provide us the correct address so that we could help you better.

For any further assistance, please feel free to write to us at [protected]@tatasky.com. You also have the option of calling the Tata Sky helpline at the below numbers

From MTNL/BSNL :[protected]

From West : [protected]

From East/South : [protected]

From North : [protected]

Thank you for your valuable association with us. Assuring you of our best services at all times.

Warm regards,

Nivedhana Chandrakanth
Tata Sky Customer Care



Dear Mr. Gulammohammad Abdulkada Vora,


Service Request Reference Number: 1-[protected]


With reference to your E-mail dated 25/03/2011 08:32:31 AM, requesting for the Tata Sky statement of accounts for the month of  please find attached herewith the same for your reference.


We would like to take this opportunity to inform you of a more easy and convenient way of accessing and viewing the statement on our website www.tatasky.com. The procedure to access the statements is listed below for your reference<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />




Log on to www.tatasky.com
Log in by using your Subscriber ID and Password
Click on My Account
Select My Monthly statement
Click on Click to View Bill





You can view your last 10 transactions and last 6 months statements on your account on www.tatasky.com. You can also use a host of other additional services such as carrying out a recharge, ordering a showcase by logging on to the web portal.





For any further assistance, please feel free to write to us at [protected]@tatasky.com. You also have the option of calling the Tata Sky <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />helpline at the below numbers





From MTNL/BSNL :[protected]


From West : [protected]


From East/South : [protected]


From North : [protected]





Thank you for your valuable association with us. Assuring you of our best services at all times.





Warm regards,








Tata Sky Customer Care

[THREAD ID:1-4GCVQ8X]



-----Original Message-----

From: [protected]@tatachemicals.com
Sent: 25/03/2011 08:27:47 AM
To:
Cc: "Complaints India"
Subject: Tata sky


Dear Sir,



I have registered a complaint against the whole help desk process. My subscriber ID is [protected]


First of all I have registered a complaint regarding "setup box not working & not on TV set"
Then three or four times I have contacted on help line number but nobody solved our problem and we were deprived to watch the TV throughout last 3-4 days.

Nobody has come and fixed that problem . and give me wrong information I have already contacted the helpline nos. for 3-4 times for the past 15 days. & give other mobile number to help & repair the D G com on chargeable basis

Its not correct & we have already paid Rs 500/- on your scheme




I am very much disappointed.

So pl give my balance amount to my subscriber IDs Name so I can disconnect the Tata sky or replace set up box at earliest FREE OF COST



Kindly resolve our proble without any delay because we lost out money



Thanks

Sofia


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