[Resolved] Tata Sky — No signal problem | |||
Sir/Madam i have very fedup your service, same problem and current complaint no : 1-[protected] . Its with all the regreat i state a company like TATA SKY DTH is not able to solve my problem in past one and half year.Its been a regular for me to complaint in your customer care regarding this problem in the past one and half year . I request you to reslove the complaint immediatly. [protected] Forwarded message[protected] From: Dilshad Khan <dilshadali.[protected]@gmail.com> Date: Sat, 10 Sep 2011 16:40:43 +0530 Subject: Fwd: Complaint against Subscriber Id [protected]/My current complaint number [protected], To: [protected]@tatasky.com, help <[protected]@tatasky.com> Cc: "dilshad.khan" <dilshad.[protected]@orixindia.com> Sir/Madam With the highly dissatisfaction I am writing the mail again to you about the negligence of TATA SKY Cable Connection on my ID number [protected] a/c Dilshad Khan which I have from since more then 18 month back, but after six from installation of the cable I have faced No signal problem and remind so many time to your office every time you sent the engineers for rectifying the problem but problem is still remain same no progress on the same and as well as I call your call centre so many times for the same but there is no response getting from your side . I am surprised TATA SKY have very good brand name in the market but I totally fad up with TATA SKY services which i facing continuing from last many months but no response from you. Request you to please rectify my problem as soon as possible to satisfied your loyal customer but if any case i m not getting any response from your side this time,I will go to consumer court against you. My current complaint number [protected], [protected] Forwarded message[protected] From: Dilshad Khan <dilshadali.[protected]@gmail.com> Date: Thu, 14 Jul 2011 16:22:46 +0530 Subject: Fwd: Complaint against Subscriber Id [protected] To: [protected]@tatasky.com Cc: [protected]@tatasky.com [protected] Forwarded message[protected] From: Dilshad Khan <dilshadali.[protected]@gmail.com> Date: Tue, 12 Jul 2011 17:28:56 +0530 Subject: Complaint against Subscriber Id [protected] To: [protected]@tatasky.com, [protected]@tatasky.com Dear sir/Madam, My name is Dilshad Khan, I am getting problem with my tatasky since from the last one month,I have loged a complaint one month before but the problem is same.service engineer is saying that your setup box is faulty as well as call center executive are saying that setupbox is fine but no signal problem is remained yet. i am getting this issue from the last one year. No body is coming with a permanent solution .you are requested to resolved this issue at the earliest. Regards. Dilshad Khan Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hi Ms ANNA SAHU,
As I understand you are facing no signal problem and it is not exactly identified as to why this problem has occured. You have tried to contact CC and they have assorted and given two days time period to set it up. As there is no remote access to setup your dish connectivity it has to be manually done for which a technician can look into the matter closely. I would suggest to gain knowledge from the customer care as to how will they set it up remotely. There could be a misunderstanding of no signal problem with some other hence they gave two days time period to set it up. Probe and get the cause of issue only then allot a technician. The customercare will do so fo furthur assistance.
As I understand you are facing no signal problem and it is not exactly identified as to why this problem has occured. You have tried to contact CC and they have assorted and given two days time period to set it up. As there is no remote access to setup your dish connectivity it has to be manually done for which a technician can look into the matter closely. I would suggest to gain knowledge from the customer care as to how will they set it up remotely. There could be a misunderstanding of no signal problem with some other hence they gave two days time period to set it up. Probe and get the cause of issue only then allot a technician. The customercare will do so fo furthur assistance.
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Tata Sky — NO SIGNAL PROBALAM
HAMARA TATA SKY ID NO. [protected] JISKI COMPLENT HAM PICHALE 4DAY SE COSTMER CARE ME CAR RAHE HAI 1,2 DINO ME CHALU HOGA BOLA JATA HAI MAGAR 4 DINO ME BHI CHALU NAHI HUAA HAI