[Resolved] Tata Sky — Not attending complaint | |||
ref : we are holding two tata sky connections - subscription ID : [protected] I'm holding three connections on this Id subject : high dissatisfaction & mental torture caused due to tata sky services with deep regret & I am writing this letter to you complaining of the highly poor services of tata sky, inefficient customer care staff who provide wrong information, wrong commitments about timelines which has caused our mental torture. Also tata sky digicom does not work during slightest to heaviest rains. It is the worst digital service we have encountered from a reputed brand like yours. I had placed the below request at your customer service toll free no. [protected] (pls. Check the number of calls made & requests made on your recordings at your end) one digicom (no.[protected] to be replaced because it was not working. Pls. Note -on 14th november 2012, we filed a complaint at customer service, I was given work order no 1-[protected] and visit was scheduled on 15/11/12 , 12 o'clock but nobody came. So I again called at your customer care they said your problem will be resolved by 6 o'clock but no one came then I was given many more timelines but till date problem is not resolved inspite of several calls made at your helpline Can you please provide explanation on this???????? none of our request at your call center has been attended properly ref. Above and highly misguided by by your executive ms Rina, Mr Santosh ,mr nagesh, ms shahin and Your senior supervisors mr Durga prasad, mr Sanjay ,mr raj. due all this torture I requested to close my id but then also no one replied Pls. Let me know what action will be taken at your end with respect to the above inconvenience caused to me Need your investigation & explanation in email reply. Regards, Dhruv Mahajan [protected]@ gmail .com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
This is the complaint lodged [protected] on 12th Jun, 2012 12.00 PM. Till today 14th Jun, 2012 3.45PM no body attended the problem. Our tatasky customer no is [protected]. They kept on giving false promises for sending the engineers but my calls went in vain. Till the service is not operational.
sub id [protected] Rupesh Lodha not attending complaint anybody not showing 80% chanals since 4 days
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Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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Tata Sky — Not attending complaint
I had given a complaint to tatasky regarding not functioning of the unit.on 2nd Nov 2010.After two days over the phone engg told that he will come at 5.00 P.M.
He neither attended the call nor informed about non attending. Then i called on 6th morning to their Toll free no They told me that some senior person will call me within Two Hrs. They were list bothered to call me. Again I contacted them in the afternoon they were giving big big excuses then I told them that Iwill chage my DTH service provider. Tatasky day by day become worst to worst.