[Resolved]  Tata Sky — POOR SERVICE OF TATA SKY

Address:

Hyderabad, Andhra Pradesh

Against an online booking for Tata Sky connection at my residance vide subscriber Id no.[protected] in my name, a representative of Tata Sky i.e. Mr. Zia came to my house on 14.05.2012 and installed one HD setup box.He insisted me to take Megha pack of Rs.5500 as lifelong free service free sevice is available in it.He took money from me and get charged for Rs. 3500.When asked about balance Rs. 2000, he told that it will be charged within 48 hours.Apart from this,he provided one secondary setup box for my second TV for s. 1000 and was asking Rs.600 for its installation. When enquired from Tata Sky, installation charges are not to be paid for secondary set up box.Mr. Zia told that he will come tomorrow for installation of secondary setup box, but he did not turn up till date inspite of repeated reminders to him and Tata Sky.

When asked for bill of Tata Sky, Mr. Zia did not provide the same. Mr. Zia was not having any identity card of Tata Sky and no work order for the connection.I also asked for bill at Tata Sky call centre but they have not provided the same till date.

In view of the above, I don't know that whether the system installed at my house is new one or it may be used one as I am not having bill of the same. Authority of Mr. Zia is also suspicious in this case

I am unable to view my second TV as my secondary setup box has not been commissioned as no cabling has been done in spite of full payment made by me.Due to wrong guidance of Mr. Zia i.e. the so called Tata Sky representative, I have invested Rs. 3500 for package.