[Resolved]  Tata Sky — bad services by customer care executives

Address:Guna, Madhya Pradesh


I had booked a new DTH connection, of Tata Sky, online on date 02/07/2010. After booking I have not received the hardware until I called to Tata Sky, after that I received the hardware through courier on date 09/07/2010 (8 days after booking). The hardware I received, was already registered to another person in different city. So when I tried I was unable to online register with that hardware (with Digicomp and Digicard No.). I also have called so many times to costumer care (around 2.5 hrs talked) but still problem has not been solved. I have complained about this problem to local Gwalior Dealer (From where I received hardware). He said that there is no problem, and advised me to complete my installation, after that he will solve the problem. He sent an engineer and completed the installation on Sunday 11/07/2010, and also gave me subscribers ID [protected], but again when I tried to register with this subscriber ID then againm I found that this ID has already been registered in the name of some other person whose name is Prateek Tyagi. Now after all these headaches I would request you to kindly have a look into this matter as it has been a matter of tension for me. Its an earnest request to resolve out the matter as soon as possible.

With due regards
Dinesh Kumar Verma
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


Respected sir,

I am Amit Verma, VPO- Simas, teh- Lad-bhroal, Distt- Mandi (H.P), present this complaint to Tata Sky. I was purchased Tata sky set of box on Nov-4, 2010, but they never install dish antenna till now. My TataSky is ID [protected], I am very frustrated and dis-satisfied from there services. When I called him, they told about their process for 48 hours but after that they do nothing. So, I would request you, please take any immediate action to them.


Amit Verma


Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information