Tata Sky — regarding the non fixing of dish since 28 days

my ID is [protected]. since one month we informed to re fixed my dish as it uprooted in wind( poor installation).the customer care representative fixed the date several times ,but not send anybody for this.we informed more than 20 times but did not take any action .beside this they cut rs 200, from my account though they did not do their duty.i will be satisfied i[censored] return money with interest in my account now .i will re fixed it from the mechanics of AIR TEL .IF NOT DONE ON 24/09/2013. I WII GO TO THE CONSUMER COURT FOR FURTHER ACTION.