[Resolved]  Tata Sky — Signal Problem during Monsoon

Address:Thane, Maharashtra

It is indeed very annoying. Even during a light rain, the signal goes off and it takes quite some time to come back. Most of the time signals will not automatically you needs to re start your digicom every time. Biggest pain is that Tata Sky reports maximum loss of signal, even with light showers, while the others DTH tend to perform in the heaviest of showers (as compared with the Airtel DTH connection with my neighbour). This shows the inferior technology used by Tata Sky in this competiative world.

We are on the mercy of rain during the 4 month monsoon season. Infact there is no refund of monthly subscription for not providing the proper signals and its poor customer service adds to the pain.
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Sky — Loss of Signal

Chennai has just begun its monsoon. The rains are but scanty. However, the smallest shower causes loss in signal. After subscribing to the Jumbo South Pack, the Sports Platinum and now to the Ten Sports /Neo Sports and paying a hefty 395+, we have interruptions in signal MOST of the time. The Call centre attitude is totally unprofessional and there is no help
i complain for bad signal to tata sky but response is neutral everytime i call them they only said that our engg. will contact you as soon as possible but nothing will done with my complaint.
The Call centre attitude is totally unprofessional and there is no help.

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