[Resolved] Tata Sky — warranty for top box

K I R Murty

from Pune, Maharashtra

Address:

Goa

M/S Tatasky
Sub: Installation of new top box. Tatasky I.D. [protected]. Caranzalem Goa

You had offered me change of top box with latest MPEG type top box and I readily agreed. Your representative rang me up and asked for details of my residence to deliver the top box. Earlier you had asked me if I would like to take a one year warranty at Rs.500/- extra and I agreed. The person who installed the top box was not aware of the warranty and assured me that somebody from Tatasky will approach me with this. Whenever a Tatsky person asks me for the warranty I have always agreed for the warranty at payment of Rs.500/-. Even yesterday when Mr Purushottam spoke to me from Pune I explained my position. It is surprising that all electronic equipment normally carry a one year warranty and why tatasky cannot extend it to me. It is getting to be a month for this and so I am putting it in email as you cannot call back a tatasky number.
An early action would be appreciated
K.I.R.Murty
[protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Lalit Powar

from Bengaluru, Karnataka

I think you should contact Tata Sky customer service or you can address your complaint to tata sky’s official handle @tatasky. . They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their Toll Free Number at[protected]. The best part is it is available 24X7.

sunil.gidwani

from Kolkata, West Bengal

Tata sky is cheating customers like anything