[Resolved]  Tata Telecom — tata Photon not giving the promised speed of 3.1 MBPS

tata telecom — activation of postpaid conection

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My name is Dhananjay Kumar Sharma. I m your prepaid customer. My ph. No is [protected]. I live in agra & my job is in Paharpur Cooling Tower Ltd. Sahibabad, Ghaziabad . Since I took your prepaid sim, your dealer from Delhi used to call me from[protected], 36, 37 & they requested me for take postpaid sim. Then I no need of it. But on date 25.12.08 I told them to take postpaid sim. But I have not got any ID proof except a company ID I card where work. I told them about it. then a person, whose named was Sahil, said that this Iis valid ID proof because where I work, this is limited company so Mr. Sahil came to me, gave me a sim which no. Is A[protected] C7B6 (807F5313).he filled a form himself & gave me carbon copy which no. Is DL01418681.he took 600/- & told that my sim would be activate 99% in 24 Hrs. & 1% on date 1/1/09.but my sim did not activate.affter that I m regularly ringing them but they do not pick my phone. when they pick my phone they always said that my sim would be activate in next 24 hours. On date 10/1/09 I told my problem on[protected] in your registered officein Delhi. They said me to fax my form & then they would solve my problem in next 24-72 hours. I have done fax on date 11/1/09.but no reply till date. on date 13/01/09 Mr. Sahil said that my id proof is not sufficient for sim & now I would have to give a letter which written on company letter pad & there should be mation that I m employee of this company. He said me for fax this letter on[protected].he said me for activation in 24 hours.i have done fax the letter at 11 am on same day & told him on phone.Next day he said that he had not got my letter. he said that now he would activate my sim by his own id but he did not do it once again. on date 17/01/09, saturday again I rang him then he said that he could not activate my sim therefore he would return my money on Monday but he did not come. since last 2 days his phone is switch off. His no. Is [protected].

I have spent lot of money on them, more than sim cost. Now I m requesting to you for take urgent step. Otherwise I will take step.


DHANANJAY KUMAR SHARMA
PH NO. [protected]
[protected]@YAHOO.COM

tata telecom — Poor service

For the information of people wishing to use Tata Telecom services.

Re: Poor quality services from Tata Telecom.
...
From:
Sid Panda <sid.[protected]@yahoo.com>
...
Add to Contacts
To: CS Mumbai <CS.[protected]@tatatel.co.in>
Dear sir/madam, I'm still awaiting a response from your company. The details you sought have been sent to you weeks ago. The matter lies unresolved for months. Tata Telecom has not only provided very substandard service, there is no response to complaints about this service. I'm now beginning to wish I had never bought a few thousand rupees worth

From: Sid Panda <sid.[protected]@yahoo.com>
To: CS Mumbai <CS.[protected]@tatatel.co.in>
Sent: Tue, 1 December, 2009 11:13:56 AM
Subject: Re: Poor quality services from Tata Telecom.

I'm still awaiting a response from you. I'm sure your company maintains records. I'd like to see the usage details over the last year, to establish why my account stands depleted. I wish to remind you again that I just might post the entire contents of this communication on the web.

From: Sid Panda <sid.[protected]@yahoo.com>
To: CS Mumbai <CS.[protected]@tatatel.co.in>
Sent: Fri, 27 November, 2009 11:33:06 PM
Subject: Re: Poor quality services from Tata Telecom.

Dear sir/madam,

My Tata Indicom number is [protected]. It pertains to a USB data modem, with which I have had numerous problems, as you can ascertain from the complaints lodged. To summarise them again for you,
(a) Where has something like 1000 rupees of balance in my account vanished?
(b) How has my account changed to a lifetime account with a higher billing rate without my knowledge?
(c) Why have none of my mails or complaints not been heeded? It took a public denunciation of your company's rather pathetic service to elicit a response from you.

Regards, Siddhartha Panda.

From: CS Mumbai <CS.[protected]@tatatel.co.in>
To: sid.[protected]@yahoo.com
Sent: Fri, 27 November, 2009 5:46:01 PM
Subject: Tata Teleservices (Maharashtra) Ltd.

Dear Sir,

This is with reference to your mail received and as per our discussion, we request you to provide us the TATA Indicom telephone number or account number along with the details of your query for further action.

For any of your detailed enquiries about any of the services of Tata Indicom or rate plans, would request you to call at our 24 hours customer service number i.e.121 toll free (from a Tata Indicom line) or[protected]from any other telephone number) also you can log on to our website www.tataindicom.com where you can manage your account online.

Looking forward to provide the best of our services.

Thanking You.

for Tata Teleservices ( Maharashtra ) Ltd.

(Customer Service)

* Kindly quote your account / telephone number in all your future correspondence.

Tata Teleservices ( Maharashtra ) Ltd.
D-26, TTC Industrial Area, MIDC, Sanpada, P.O. Turbhe, Navi Mumbai 400703
For further Information contact on 65005555 or fax on 67917777.

From: Sid Panda [mailto:sid.[protected]@yahoo.com]
Sent: Friday, November 27, 2009 8:44 AM
To: Customer Care
Subject: Re: Tata Indicom USB data modem



Dear Mr Babu Raj,

My contact numbers are [protected], and [protected]. Email ID is the one you are using just now, and [protected]@gmail.com. I have repeatedly given these details to your 'customer care' centres, where I have lodged multiple complaints, and have never received a response. You may verify that complaints have been lodged at Mumbai, Kolkata and Bhubaneswar many times, and I have NOT ONCE received a response from anyone at Tata Telecom. I perceive clearly that you are now responding as I have gone public. Please be advised that I am at liberty to post your response, and details of action taken by you on consumer forum pages, to highlight the dichotomy between the Tata brand name and what actually happens at Tata Telecom.

Regards, Siddhartha Panda.

THIS IS REGARDING A LEGAL NOTICE I RECEIVED DATED 10 NOV 09, FROM LAW MEN'S COMPANY REGARDING DEL NUMBER [protected], ACCOUNT NUMBER[protected] DEMANDING RS.368/- AND LEGAL CHARGES.

FIRST OF ALL, I COULD NOT REMEMBER WHEN I AVAILED THE TATA SERVICES MOBILE, & I AM TOTOLLY SURPRISED TO RECEIVE THIS LEGAL NOTICE.

FIRST OF ALL, I REQUEST YOU TO SEND ME THE DETAILS OF MY CONNECTION ALONG WITH THE PENDING BILLS. YOU HAVE MENTIONED THAT INSPITE OF REPEATED REQUESTS REMINDERS AND NOTICES FROM YOU I HAVE NOT RESPONDED. SHOCKING ISN'T IT. (THIS IS THE FIRST NOTICE THAT TOO A LEGEL NOTIVE WHICH I HAVE RECEIVED NOW AND IT MAY BE DECADE OLD ISSUE WHICH I AM UNABLE TO RECALL)

AS FAR AS MY KNOWLEDGE IS CONCERNED THAT IF AT ALL I HAD ANY TELEPHONE CONNECTION WITH YOU, THERE MIGHT BE NO DUES FROM ME. I STILL COULNOT REMEMBER WHEN I TOOK YOUR TELEPHONE CONNECTION.

I TRIED YOUR GIVEN CUSTOMER SERVICE NUMBER WHICH IS ALWAYS RINGING OR ENGAGED

IT IS DISGUSTING TO RECEIVE THE LEGAL NOTICE WITHOUT ANY BILL DETAILS. IF I DO NOT RECEIVE ANY DETAILS FROM YOU, I WILL BE COMPELED TO FILE A SUIT AGAINST YOUR COMPANY FOR EMBRASSING ME AND MY FAMILY MEMBERS FOR JUST RS.368/- I HOPE YOU PEOPLE DO NOT HAVE THE PROPER NETWORK IN COMMUNICATING THE CUSTOMERS AND ALSO YOU DO NOT HAVE PROPER APPROACH WITH THE CUSTOMERS BEFORE HANDING OVER ANY CASE TO LEGAL SECTION.

KINDLY RESPOND IMMEDIATELY AND TAKE SUITABLE ACTION.

Tata Photon Plus — not giving the promised offer

Dear Sir/ Madam,
I had purchased Tata photon plus internet servises on January 13 th 2009.my account no. is[protected] .It was with the offer 5 gb usage free every month.After usage of 1.5 months usage my serve got disconected without any information.i thought that it will be some temporary problem of net. after 6-7 day i visited to customer care nerul to get the information about the problem. Customer care informed me that i had balance amount of 1350, i had not paid that's why they had disconnected. Then i said i had not received any information of pendinding payment, i checked with their records my mail ID & Address both were written wrong in therir system by their mistake. Then i agrre that i will pay the outstanding & resume my services with the lapses offer, which was due to tata indicom mistake.they Denied for that & misbihaved.Even they had not suggested how to upgrde this problem within the system of loss.This is the violation of my consumer right of getting inforamation & get the right value product.
Due to network disconnection i was not able to run my business properly & i had got intese mental pressure.Please help me to get compansation of 1.5 lacks & all other expenses which will be in this process with my additional business loss which will be borne in this process.
Regards,
Satya Prakash

TATA Photon Plus is the worst service provider i have ever used and their customer care is [censored]

Tata Photon — no speed of 3.1 mbps

tata photon is giving ads that consumer gets 3.1 mbps speed but it is so slow that im unable to open tata photon site itself.they are cheating customers and they are very eager to make too much bills and sending mails and messages.please take neccesary actions to save consumers from their poor service.

tata telecom — Issuing Fraudulent Notices

Tata Telecom is sending fraudulent notices to people.I have attached a notice i received even after being told that i do not have any dues while getting my connection disconnected.. On calling the person stated on the notice, she refused to connect us to her superiors or provide the phone number of the lawyer stated in the notice. The notice issued is fraudulent with delhi court and lawyer's name stated therein. Tata Telecom is liable for punishment under Indian law for the same.

tata telecom — Cancellation of no. 9212243070

Hi,

This is with referance that I Nitin Saluja would like to disconnect my tata photon internet connection no. [protected] with immidiete effect & let me know my dues to be payable. Kindly note this I am writing today but we have already given this request on customer care with telecom on 1/11/2012 but due to no response now writing by mail. so please disconnect the connection without delay. Any charges applied after this mail dropped on 18/11/2012 will not be paid. The same Have tried to lock complaint on below mentioned link of tata talecom but below mentioned link complaint is not submitted.


http://www.tatateleservices.com/complaint-feedback.aspx

Regards,
Nitin saluja