[Resolved]  Tata Teleservices Ltd — No Service but Legal Notice

Address:

Bangalore, Karnataka

Hi,
I had taken tata photon connection with a.c. no: [protected] At the beginning they told the speed would be 3.1 MBPS. But it was wrong I never even got proper consistent connection neither speed. I used that for around 4 months. From the 5th month I got a huge problem for internet speed. I made many requests regarding to this to but there is no use. Please find below the steps I had taken to get the issue resolved

1) I have made several complaints to TATA Photon regarding slow internet speed of 10 - 15 KBPS throughout the month, continuously for 3-4 months, but no action was taken by TATA Photon.
2) Once their technician had visited my house but he could not resolve the problem. He went back saying that there is some network problem which will be resolved in 2 weeks but there was no improvement even after a month.
3) I have called up TATA Indicom several times regarding this and warned that I won't pay the bill unless my problem is resolved. But still no action was taken.
4) Finally I have called up TATA Photon 3 times to disconnect my services with immediate effect. But even that has been not done for your end.
5) Hence I had no other option but to discontinue paying the bills because TATA Photon was not ready to disconnect the services even after several requests from me.
6) And now I have received a legal notice from In -Curia Law Chambers to pay the pending amount of 2500/- along with Interest and additional Rs 500/- for Legal fees as well.

Please help/