Tata Teleservices Ltd — PROVIDING DIAL UP INTERNET SERVICES IN THE NAME OF TATA PHOTON PLUS BROADBAND

Address:

Hooghly, West Bengal

TATA PHOTON PLUS NUMBER IS [protected]

I am using TATA Photon Plus Broadband services since September 2009.Initially the services were good.I used to download a movie of 1.24 GB in One hour.But now a song of 6.34 MB takes 10 minutes to download.By definition broadband internet speed should be 256 Kbps and up but I get speeds of 40 Kbps on an average. 3 days bank while doing an online financial transaction, the connection froze up and because of that I lost 1200 Rs. On registering a complaint, TATA photon plus supervisor sent an untrained professional who could do anything. On learning that they are caught in this fraud, the authorities started to bluff that 40 Kbps speed I am getting is just the transfer rate and the actual speed can be obtained by multiplying the transfer rate with 80. For example if I see that my spped is 40 Kbps then the actual speed is 40*80 Kbps. And it also seems that they have narrowed down the band width of broadband.

Contact Mobile no is [protected]