Tata Teleservices Ltd — How Tata Commits Fraud and Swindles Money!

Address:

Ahmedabad, Gujarat

Dear Mr Big Frauds at Tata Docomo (Tata Teleservices Limited)

I had earlier taken up broadband connection via Tata Docomo and after using it for a month with uninterrupted problems (yes, only the problems were consistent, not the service) I went with another provider, compared service at both ends and finally decided against using your services.

However, when I try to cancel the connection, I had tried calling your toll free numbers ( I was directed to three other numbers by the executives and finally to a outlet at Shivranjani cross roads, Ahmedabad) & to my astonishment, no one there really knew how to cancel a connection. I was asked to write to [protected]@tatatel.co.in and got response (mail sent on Tue, Jun 18, 2013 at 1:23 PM)

I keep receiving bills and further the follow up calls with threats of losing my credit if I do not pay.

This is an excellent SCAM/FRAUD/ MALPRACTICE operation you got going. I am sure you people are very proud of your deliberately convoluted mechanism to delay any attempts at cancellations.

Kudo's to your brilliant criminal minds at the management of Tata Teleservice Limited.

Finally when I had gone to your head office in Gujarat Bhavan, at Ellisbridge, Ahmedabad, and had given a written application seeking cancellation along with all my details, I was told to pay my outstanding in order for the cancellation, (which I had done promptly) & promised that within 9 hours, the cancellation would be done.

Its been 4 days and nothing yet. I was not even provided a acknowledgement of my request for cancellation. However I did get an amazing acknowledgement for restoration of services (Dated 6 July 2013). But there is no indication of any cancellation request being processed till date.

I am pretty sure that some bully will call me up to ask for payment, I just wanted my account to be closed, I have called all your toll free numbers and I have visited your outlets, been to your offices asking for cancellation of my connections and furthermore given written applications for the same at your Ahmedabad headoffice.

Now, I am making sure that every media, consumer complaint organization will know of the issue.

Oh, just in case you people do decide to respond, my account number is[protected] and Del No. is[protected]

Thank you, & have a good time swindling people of their hard earned money.

A thoroughly swindled customer.

PS. This email will be copied to the following media house. Again I seriously doubt you would care.


BBC
India Today
Hindu Daily
Gujarat Today
Gujarat Pravah
Gujarat Mitra
Grantha Lok Publishers
Economic Times
Delhi Press
Bombay Shamachar Ltd
Akrosh Weekly
Akram Vignan Foundation
The Sandesh Ltd
Saurashtra Samachar Pvt Ltd
Western Times Pvt Ltd