[Resolved]  Tata Teleservices (Maharashtra) Limited — Broadband Plans - Cheating Public

TATA Teleservices (Maharashtra) Limited — Very Poor Quality Broadband - Against 512 kbps getting only 90 kbps

TATA Teleservices (Maharashtra) Ltd., Mumbai - India

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My ISP is TATA Teleservices (Maharashtra) Ltd., Mumbai (India). I have taken a Broadband Connection of 512 kbps from them. Their Plan is "Business 700 - 512 kbps" with 1:4 compression ratio. Firstly, I should get an real speed of 512 kbps, but they argues that as per compression ratio you will get 128 kbps speed, but then why they are advertising this as 512 kbps plan. Now as per them I should get 128 kbps speed, but in actual I am getting only 90, 80, 85, 60, 40, 9, 8, 6 kbps speed only. I lodged about 22 complaints with them, but none has been attended. I have tested their speed at various level, and have the records of all those tests. They are charging me about 1200/- Per Month, but giving only 60 kbps speed against my plan of 512 kbps. They are just cheating to public. I hereby warn public, not to take their connections.

Pramod S. Podhar
City : NAGPUR
STD : 0712 Broadband ID : 402050

our internet speed is very slowe.

TATA Teleservices (Maharashtra) Limited — Misrepresentation

To,
Respected Executive
Tatatele Services (Maharashtra) Limited,
Mumbai.

Sir,
Sub: Complaint against Marketing officer namely Mr. Promod - [protected].

I am subscriber to the Tata Teleservices (Maharashtra) Limited. Originally I was subscriber to the Tata Indcom (VSNL), having Email ID – [protected]@vsnl.net. I am Company Secretary in Practice giving professional services in Law. I was operating my small professional activities from my residence at Andheri. I was doing my professional activities since last 7 – 8 year from said Andheri residence cum office with the help of above said email ID, which was widely known, circulated to all the clients, professionals, friends and relatives. Since I have taken new office I wanted to transfer my Broadbend connection of VSNL (Tata Indcom) to said new premises, However we have been given to understand that due to the technical non feasibility in the area of said new office, it is not possible to shift the same. We were trying to retain same Email ID.

In mean while we got in touch with Mr. PROMOD – Marketing officer of your company, (Cell No. [protected]). We explained our requirements to him and he has confirmed us that since Tata Indcom and Tatatele being same company we will be able to retain our ID same. We requested him to reconfirm the same, which he has assured us and informed that he has confirmed from his senior also. According to said assurance/ confirmation, we have subscribed the connection of tata tele. After activation of the connection we understood from the engineer who has installed the same, that both the Company has different rules and we can not use same ID. Now we understood that in order to sell their one connectivity, said Mr. PROMOD (cell No. [protected]) has mis leaded, wrong represented to us. We go to “TATA” because of their known ethical principal, we never known that for having business of one connection their representative can mislead / wrongly represent the public to this extent.

The above act has put us to great hardship, we were forced to renew VSNL (Tata INDCOM) to continue our business, the same has effected our business uninterruptedly. Every time we call the call centre is not able to Answer only refer to their seniors, the so called senior again refer to their senior and chain continues without any result. Please do the needful.

In mean while we have received 1st Invoice, we did not paid, Tata Tele sent their representatives to our office and we were forced to make payment without utilizing their services. We also informed the person came to collect the cheques to discontinue connection, since the same is not of any use to us. However no progress, Now we have received 2nd Invoice. We are not going to make payment unless our grievances is resolved and we get compensated for the loss incurred by us.

Another instance of cheating to the organization by Mr. PROMOD (Cell No. [protected]) is of insisting us to sign the two forms of subscription to facilitate him to count his so called achievement of getting more client or may be reaching to predetermined targets of the Company, which we have denied.

Looking all this it seems more better to go to other internet player and disassociating with such unethical company, who can do so much for getting business. What future reliance can be made for business relationship.

Please do the needful without giving standard answer of getting back within 48 Hours. I do not know when this 48 Hours will be completed and our grievance will be resolved.

If my problem is not resolved immediately or if we are not reimbursed the amount spent on tata tele, we will be constraint to go to consumer court or other legal remedy.

Regards,


Nilesh Shah
[protected]

Tata teleservices customer care also sucks even after complains made to them about the poor speed nothing is done.

I have getting Plan Of 512 Kbps @ Unlimited But WhenEver I download Somthing The Speed Is getting To Me Is 10kbps

I am using tata indicom plug2surf modem from 26 dec. 2008. I wanted to detail information of my account's today's status. Your rule o[censored]sing & charging rate, please send me; because of in future I use carefully. My Account No.:[protected].
Tata Indicom Number : [protected]

Tata Teleservices (Maharashtra) Limited — Very Poor Quality Broadband - Against 128 kbps getting only 30kbps

TATA Teleservices (Maharashtra) Limited
Posted:[protected] by Harish Kewlani Send email


Very Poor Quality Broadband - Against 128 kbps getting only 30 kbps
TATA Teleservices (Maharashtra) Ltd., Mumbai - India

[protected][protected][protected][protected]
My ISP is TATA Teleservices (Maharashtra) Ltd., Mumbai (India). I have taken a Broadband Connection of 128 kbps from them. Their Plan is unlimeted 128 kbps" with 1:4 compression ratio. Firstly, I should get an real speed of 128 kbps, but they argues that as per compression ratio you will get 30 kbps speed, but then why they are advertising this as 128 kbps plan. Now as per them I should get 30-40 kbps speed, but in actual I am getting only 40, 9, 8, 6 kbps speed only. I lodged about 2-3 complaints with them, but none has been attended. I have tested their speed at various level, and have the records of all those tests. They are charging me about 399+ srivice tax 49/- Per Month, but giving only 30 kbps speed against my plan of 128 kbps. They are just cheating to public. I hereby warn public, not to take their connections.

Harish Kewlani
City : NAGPUR
STD : 0712 Broadband ID : 403420
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