Tata Teleservices Maharashtra Limited — Pending amount not reimbursed

Address: Pune, Maharashtra

Website: www.tatateleservices.com/t-aboutus-ttml-organization.aspx

I have till date not received my bills for the month of Dec 2012, Jan 2013 and Feb 2013. I started a chain of mail communication with [protected]@tatatel.co.in.

1. No response from the company to my complaints. Not even a single reply.

2. I have made more payment than I am due yet there is no response from the company about my bills.

3. I have been charged installation fee when the connection at this location was free. Following are the details:

Documents were submitted twice for activation of[protected] customer id.

i) Mr. Shafique Patni (#[protected]) under Mr. Ashish Dulani (#[protected]) from Tata Teleservices (Maharashtra) Limited, Voltas Premises, T.B. Kadam Marg, Chinchpokli, Mumbai - 400033 took cheque #494599 for installation charges of Rs. 572/- at

Building C5 Flat #4, Hermes Heritage Phase II, Yerwada, Shastri Nagar, Pune

in Dec/2012 withdrawn on 15/Dec/2012. CAF #[protected] was the application form id #. According to circulars at this location, installation is free. I am looking forward to reimbursement of this amount which is still pending.

ii) Mr. Manoj Kumar (#[protected]) then again collected the same documents and my current account was activated. I opted for Rs. 649 plan 512 kbps FUP standalone plan.

4. I received threat sms from some employee who did not disclose his identity claiming he was from Tata Tel Legal Department. Once again, I kept receiving threat calls from random numbers stating that a case has been filed against me. On following this up with the customer service, they confirmed that such practices are entertained by the company.

I am seeking reimbursements on the grounds of maligning someone's good reputation, emotional trauma and reimbursements still pending with Tata Teleservices. Please take stringent action as the company has not taken this seriously at all till date.