Tata Teleservices — Grievances

Address:

Mumbai City, Maharashtra

Ref No:- SLO24/06'11/16784
Name:- SANDHYA V HARYANI
Product:- VDATA
Status:- DISCONNECTED
Tata Indicom Account No:[protected]

I raised a request for the customized bill (itenary) for the month of November 2010 & December 2010 in the month of December 2010 well as June 2011 by making a personal visit to Tata photon gallery, but to my disappointment I have never received the same either in hard coy or soft coy format, inspite of being given an assurance of receiving the soft copy within 3 days and hard copy within 5 days from the date of request being raised.I also received a mail from the debt management team of Tata Teleservices from Mr Srinath Nayak, i raised my concern to him as well but never got a reply in return.My visit to the Tata gallery indicates my inclination to settle the bill but because of my disagreement with the bills raised by Tata photon for the month of November 2010 & December 2010, I requested for the itenary(customized bill) of the same so as to satisfy myself about the genuineness of the bill, I have a track record of paying all your previous bills on time but I cant pay anything which is not acceptable by me.Going forward i have started receiving letters from Tata Teleservices that they will take the matter to the Court of law but have not yet received any customized bill.I request you to look into the matter and provide your kind assistance on the same.