[Resolved]  Tata Teleservices — issuing bills after settlement.

Address:

West Delhi, Delhi

Dear Authorities,
This complaint is regarding to issuing of bills after discussion of disconnecting the tata photon no.[protected].

Initially we bought tata photon from market, as written internet speed will be 3.1 MBPS but actually they did not fulfill their promise, their speed is 10-100KBPS in working hours, when callng they say they can oy promise for 256 kbps only but that is no coming, so i requested them to disconnect it, but they did not do it, as they say they dont have facility to disconnect it on phone.

Then after some days i again called them to disconnect it but this time, now they are saying if i clear my dues then they will disconnect on phone.
then i forget then, and decided not to pay bill that is the last option for me.

then after two bills dues , their executives harrasing me (calling me again & again many times in a day), after that i decided to pay bill but only after NOC,
On 04/11/2011 their executive visited my home & take cheque f dues an gave me a letter of full and final sttlement of payment where they excutive said that now the device is disconnected permanently and if we want to use it, we have to request them to switch it again.

Now after 42 days i received one more bill and now on call again they said i have to pay bill.

Again after some days they are going to harass me.

This all only happens because they sell 3.1Mbps speed product and their actual maximum speed is 10-100 Kbps only.

Regards
Ankush Goel
Ph;[protected]