[Resolved]  The Oriental Insurance Co Ltd. — Correction in PAN card

Re: 20% discount in bill bsnl brodband user for govt. employee.

i have applied with my id card, which is issued by the oriental insurance co. ltd. (undertaking of india government). but bsnl officer are not allowing me discount.
my connection no.[protected]

i have also approached for adjustment of previous extra paid bill.

vinod kumar verma
[protected]
[protected]
[protected]@rediffmail.com

Oriental/mediclaim — government officers

Dear Sir,
I had my medi-claim with Oriental Insurance from last 2 Years.
Last year in June 2010 My baby was hospitalized for 3 days for an eye infection disease within 7 Days the agent collected all the papers with me and did not submitted it in the office nor did it communicated me the same nor did he attended my phone.
After complaining in the head office I recovered my papers from him after 8months and I resubmitted my all papers to the office of Indore.
But after 3 months of complain I have recovered my claim But that too having a strong follow up from head office and after addressing my complain into consumer court.
The claim was of 3800rs I received 1782 Rs.
From the day first I was saying to all the officers that when I will get the claim back then on I will renew my policy or will close but no effect to them.
Yesterday date 30/6/11 I went to D.M of indore Mr. S C Gupta to either renew the policy or close it then he said me that this policy is been lapse I asked him that from last three months I Coming to u should have guide me saying that it will lapse i[censored] r waiting for the settlement or i[censored] need your money back then fill the closer form, he replied me that it is not our duty more over he also had sentenced that giving an e.g.… that if a person has given 75000Rs to us from last 10yrs he should compulsory get hospitalized to get the claim and if he has missed 1 of his premium then we keep all his money without giving single paisa to him, its into our rule.
I also asked him to give explanation about his contribution to solve my case he answered me i[censored] has received the claim then be happy for it. I in return said him I did not want money I need resignation of the person who have not solve the case on time and due to which I policy is been lapsed. Instead of appolosing he was giving explanation that its Indain System.
What does this means? Indain System does give right to government officers to do what they want and the way they want and talk rubbishy to the customer.
After that I said him to call the agent who was responsible for all that and has not face us right from the begging of the case every time when I asked for him the officers use to take excuse.
The agent appeared I asked him because o[censored] my policy lapsed any explanation for it he said that u submitted papers late I asked did u communicated this to me.
U communicated this in your office but not me He said me but u received the claim I said him I m not happy with this settlement instead of saying sorry and claming down the customer he started talking rubbishy to me “so u want my resignation mila kya kya aukahdliya then mera” and gave me such a humiliating smile.
All this made me so angry that simple and that words that being a lone lady I had removed my sandals to give him one hit on his face but it was good that there were many other officers who stopped me or else he would have beaten from me over see the courage he is saying that “aurat hai nahi tho daklata”.
My question to Oriental Insurance is that do you have all such kind of bull sheet employees only.
Is oriental not going to take any action on all this things?
My Question to the entire customer is that do we take policy for such humiliating situation?
Even after writing so much Co will let go all this.
My Polcy No Is :- 151100/48/2011/811.
Agent No:-BA[protected].