[Resolved]  Ticketgenie.in — IPL Tickets not received

Hello Sir,
I wanted to bring this to your notice that I had purchased two tickets for IPL match to be played on 18th March, 2010 from Ticketgenie.in/ website which is supposed to be official ticketing website for IPL. I purchased the tickets on 8th March, 2010 and was told that it would reach to me at least 3 days prior to the date of match and I will be updated with the courier details.
My worry and complaint is that I haven't received the tickets or any courier details yet. I am forced to write this mail to you because there customer care number which they provided is non operational and also there is no response for the email enquiry. So in short I have not any option to contact Ticketgenie guys and I haven't received the tickets yet.

My transaction confirmation number is :: 145119:49466, 49467

Please help me in this regard as this is really very annoying situation to me.

Thanks & Regards,
Ashish Kumar

Hi arindam

I have also lodged a complaint. Please read my complaint and you might find it of some us.

Regards

Even I have not received the tickets. I chose the Courier option and the tickets have not yet been delivered even though the match is on 17th March. Also I booked the tickets some one month back

with many trials i got this phone number for delhi [protected]. she is handling delhi dispatch. but most of the time this damn number is also busy. ticketgenie is fraud. they don't reply to email and their phone is always busy. try you luck. i have instructed my bank to undo and block the transaction.

i had booked total 9 tickets, first 6 than 3 for the match to be held on 16th march in BANGALORE, an dopted to pick it up from the swstik vodafone store, but have received only 6 of them and the other three tickets nothing. the confirmation no:185034. please do let me know, wat u r going to do about it.

it looks like a state of fooling people on line

I had booked 4 tickets for 13th March match and paid charges for courier as well, it was told that tickets will be dispatched before three days of match how ever no tickets recieved. when i sent to Braborn stadium with my family there was nobody from agency niethet IPL. we all were very much disappointed and had mental trauma. I dialed the number given more than 500 times and wrote many mails but no response. This is a cheating and fruad to people money question is how can IPL allow such agencies.

I feel we all should get together and file a fraud case and get compensation for mental trauma and other sufferings.

Upendra Sontakke
Kalyan

Hi All,
I have booked tickets for today's match ( 18th March ).I booked a total of 8 tickets.6 in 1st transaction and 2 in the 2nd transaction. My transaction numbers are 181909:60893, 60894, 60895, 60896, 60897, 60898, . and 206950:61451, 61452, . Yesterday i received a packet from Blue dart for the 1st transaction but it had only 5 tickets instead of 6.I called Blue Dart, who say that problem is from ticket genie's side.The Idiotic ticket genie people neither pick my call nor respond to the mail.The 2 tickets for the 2nd transaction have not come at all.I dont know what to do or whom to approach for the 3 ticket of mine.There is noone to help me out on this.

Dear Sir,

On 28.02.2010, I booked 4 tickets @Rs. 550/- each =2100/- through IPL T20 site for the match Delhi daredevils Vs RC Bangalore 27th March, which redirected me to Ticketgenie.in site. My booking ref. number is 82308:124428,124429,124430 and 124431. I booked ticket for 27th march as it was weekly off for me and i can go and watch the match.I selected the option of delivering tickets thru courier for which i paid Rs. 60/- as courier charges at ticketgenie site. Then i came to know thru newspaper that the match is rescheduled to march 25th 4:00pm , now 25th being working day , i cannot attend the match I tried calling their[protected] and[protected] but the number always seems to be busy, not albe to talk to them, i emailed them 3 times since 14th march telling that i cannot see the match, but no reply from their side on the mail . Also as tickets are not sent to me i cannot go and watch if i somehow manage to do so also,also as tickets are not with me noone from my family/friends can go and watch, please help me in getting my tickets or else in getting my refund of money.....as matter of escalation i also emailed to [protected]@ticketgenie.in, but no reply from their side, now i don't know whom to contact, i feel i am cheated by these ticketgenie people....

Regards
Rahul Shukla
[protected]

Ticketgenie fraud.

I booked two tickets for Mar 27th (RCB Vs DD) which has got preponed to Mar25th because of BBMP elections. I requested a refund last time when I was able to get through (with great difficulty after trying multiple times at[protected] but was refused, I was told that I will receive the tickets 3 days prior but I haven't received anything yet. Reading the postings I am not sure if I will receive the tickets. Now I am not able to talk to anybody at ticketgenie at the same number..? Not sure what to do.

-Renuka

I am in exactly the same situation, no response from them at all on emails, phone lines are always busy, match is on 25-March and I have paid them in full approx 1 month back. I feel cheated, no clue whom to contact now.

I am in a serious mood to file a complaint against these in the consumer court. I had booked tickets for the IPL match on the 25th between Delhi and Bangalore and have not got any reponse about the same from these . The neither reply to mails nor pick up the telephone. A bunch of bloody . I would have loved to abuse them more but being a public forum i am just controlling my emotions. If anyone is seriously considering them to take them to the court for cauing mental agony please do mail me back.

Same for me. In Bangalore march 27 match was prepond to 25. Intially i got mail imforming me if i want i can get my money back. I wrote them mail asking for refund. That day and today they are not recieving calls nor replying to mails.

I also booked tickets for Mar 27th but with the change of schedule to Mar 25th was asking for a refund since the first week of March, sent multiple emails(info, operation, [protected]@ticketgenie.in) tried to call various numbers- "helpline"[protected] and 42579821. Finally today, on the day of the match (Mar 25th)!, I got a call from Ticketgenie 42579809 that I could get a refund in 7-10 days if I don't receive/take the tickets when the courier guy came with the tickets. Finally, at noon, he did come with the tickets (for the 4PM match, what a joke!, I had done the online book around 10th of Feb). So as we advised by the Ticketgenie person I did not take the tickets from him and am hoping will receive the refund as promised by them...hopefully I have not lost both my tickets and money.

Ticketgenie.in Complaints - IPL Tickets not received
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Posted:[protected] by Ashish Kumar Send email
IPL Tickets not received
Hello Sir,
I wanted to bring this to your notice that I had purchased two tickets for IPL match to be played on 11th april 2010 from Ticketgenie.in/ website which is supposed to be official ticketing website for IPL. I purchased the tickets on 15th March, 2010 and was told that it would reach to me at least 3 days prior to the date of match and I will be updated with the courier details.ticket no.58194, 58195 and ref. no.231827
My worry and complaint is that I haven't received the tickets or any courier details yet. I am forced to write this mail to you because there customer care number which they provided is non operational and also there is no response for the email enquiry. So in short I have not any option to contact Ticketgenie guys and I haven't received the tickets yet.Please reply to me

My transaction confirmation number is :: 231827

Please help me in this regard as this is really very annoying situation to me.

Thanks & Regards,
Mahesh
Mobile no.[protected]
[protected]@gmail.com

Ticketgenie.in Complaints - IPL Tickets not received
View all Ticketgenie.in complaints
Ticketgenie.in
Posted:[protected] by Ashish Kumar Send email
IPL Tickets not received
Hello Sir,
I wanted to bring this to your notice that I had purchased two tickets for IPL match to be played on 11th april 2010 from Ticketgenie.in/ website which is supposed to be official ticketing website for IPL. I purchased the tickets on 15th March, 2010 and was told that it would reach to me at least 3 days prior to the date of match and I will be updated with the courier details.ticket no.58194, 58195 and ref. no.231827
My worry and complaint is that I haven't received the tickets or any courier details yet. I am forced to write this mail to you because there customer care number which they provided is non operational and also there is no response for the email enquiry. So in short I have not any option to contact Ticketgenie guys and I haven't received the tickets yet.Please reply to me

My transaction confirmation number is :: 231827

Please help me in this regard as this is really very annoying situation to me.

Thanks & Regards,
Mahesh
Mobile no.[protected]
[protected]@gmail.com

Hi to the above 2 people,
Im sure you would have read my post above. Im in a very furious mood with these idiotic people and am willing to file a case against them

Hi All,
Continuing to my post above, I would like to mention what happened on 18th. After numerous calls and waiting periods, i finally got a number from ticket genie ( guy1) and they said that contact this guy(guy2) at the stadium and he will give me my remaining 3 tickets.When i contacted him, he denied.After 30 mins of talks he gave me a number of another person(guy3) who was supposed to meet me at gate no 5 to give me the tickets.He kept me waiting for more than 2 hrs at the gate when he finally picked the call to say that he has used to the tickets and was sitting confortably inside the stadium.When i lost temper and abused, he gave me a number & said that guy(guy4) would meet me in 5 mins & give me the tickets.When i call this guy4, he gives me the phone number of guy1 again.Guy2 who was the politest of all was willing to listen & help.He somehow managed to get 3 tickets for me of some other stand.I went with my family but ended up sitting seperate and missed first 6 overs of the match also

Am another victim of this site!! But with all these complains on so many sites/forums why their site is still up?? should we need to complain to cyber crime to get this site down??

Dear Sir,

i booked three tickets for the IPL match between Kings IX punjab & Delhi Daredevils to played on 11-Apr-10...i paid rs 1500 (500X3) and 30 rs extra for the devilery of the tickets to home...total i paid rs 1530/- for my tickets but till now i dont received any tickets from the IPL administration...what should i do...?

Dear Sir,

I am having the same situation. I have booked 3 tickets 1 month back via their web site and paid full amount, they confirmed the same in reply email. Now, to my surprise when I call them they are saying my tickets are cancelled !!! they can't provide me the tickets. I feel cheated, humiliated ….what should I tell my son !!!…. no clue whom to contact now. I have sent them email, no reply.
Not sure how to get my money back ...this is too bad…this is crime.