[Resolved]  Ticketgenie.in — IPL Tickets were never delivered.Match dates have gone by.

Hi

We had booked 3 tickets each for 2 matches - 12th March and 13th March in Mumbai.

After constant followup with the ticketgenie guys, the 12th March tickets were delivered on 10th March.(Please note that the Ticketgenie Helpline given is only accessible through a Reliance phone and if called from any other service provider, the call drops and does not get through!).

We never got the 13th March tickets (Rs 2000 each). On 12th night, we were told that we could collect the tickets directly at the Ticketgenie counter on 13th before the match. When we went to collect the tickets, we were told that our tickets were already been sold off and we had no right to ask anything!

We incurred a loss of Rs 6000 due to ticketegenie.

I think we need to raise this with the Ticketgenie guys. In case, you are also one of those where the tickets were never delivered or you were duped, please write in to [protected]@gmail.com by 20th March.

Thanks
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Aug 14, 2020
Complaint marked as Resolved 
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Guys Please join us as I have seen a bunch of complaints about the Ticketgenie people. They are not at all taking any responsibility and just making us fool while printing a good money for them. It is ultimately we, the end consumer, who are facing the problem. I am also one of those who booked the tickets but didn't get it and when I try to connect to the customer care there is off-course no response.

If any official from Consumer Forum reads this complaint, I would like to request him/her to take the necessary legal action against the Ticketgenie.in/ as in my opinion this is direct mental harassment to the consumer from Ticketgenie side.

-Ashish
Hi,
You should file a complaint in the consumer court for this. Even I am waiting for my tickets for 18th March in bangalore and will certainly do so if I dont get it.
Hi All,
I also tried booking tickets via this site and page cannot be displayed error was displayed after i gave my credit card details, money got deducted. I called them up and they told me, i will get the money in 7 days. I tried booking on 05 march, and still havent got my money back. I am being duped for 3060 bucks.
I have the same problem...for the match on the 20th in Mumbai. Still waiting. The email and phone problem is ridiculous! I've been trying to call since the past 3 days and I've sent mails to all the given adddresses.
hi,
I do have the same problem, I have booked the ticket online and tickets are not yet recieved, there is no response from Ticketgenie. As you told we need to sue these guys. I think we need to write to IPL Chairman Mr Modi on this, as they have selected Ticketgenie as ticketing agency. The email ID of chairman is [protected]@iplt20.com. Litterally I have wasted my weekend for following up with these guys and there is no response from them. I think we need to teach lesson to these guys.

Regards
Praveen
For Mumbai tickets booked from ticektgenie please call on [protected]. The guy's name is Abhijeet. He is pretty efficient i would say. Called him on monday and again today. He gave me the waybill number for blue dart and i have got tickets this afternoon.
Have found a number of Mr. Rupesh who I was told is the head of the Of Ticketgenie.com
His no. is [protected]
He should be able to give nos. of respective cities.

Hope this helps.


Arup
ticketgenie is a bunch of crooks, these guys are not reposnding.
does any one have the number of ticketgenie in delhi? how do I get my tickets for the match on Mon mar 29?
maneesh - [protected]

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