[Resolved] Tikona — Bad service torture tikona canceled my connection but had to pay for 2 months without using | |||
i have disconnected my internet about 3 months ago and asked them to collect the router and stopped using the connection and suddenly i get a bill of 3 months i didnt use and a legal notice for aprox 4800 . then on inquiry i come to know i havent used the connection from 14 june and have paid till 15th june. now due to the harrasment i will be posting about your bad service everywhere my account number is [protected] my bill realted ref number is[protected] .. an the advocate keeps calling me and telling me that i have not paid though i can see in my account that my money is debited into their database i suggest no one uses tikona and shift to better options due to poor connectivity and very bad service and a good torture i hope tikona refunds my money for the two months and all the torture they have provided Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Krishnan,
Greetings from Tikona.
With regards to your concern our team member spoke to you on September 18, 2013, and confirmed that the devices recovery and the full and final settlement of your account is in process.
We appreciate your patience and kind support.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern our team member spoke to you on September 18, 2013, and confirmed that the devices recovery and the full and final settlement of your account is in process.
We appreciate your patience and kind support.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Please be assured that your concern listed Sept 14, 2013 has been noted and our team is working on addressing the same.
Regards,
Tikona Care