[Resolved] Tikona — Not refunded the Security deposit

mathew_bijoy

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I had a Tikona Wireless Broadband service with Sevice ID [protected]. I discontinued the service on 20th April, 2011. Even after calling the Tikona Customer Support, and sending emails to Tikona billing department multiple times, my security deposit is not refunded yet.

Was this information helpful?

No (1)

Yes (0)

Nov 17, 2016

Complaint marked as Resolved

Verified Support

Oct 20, 2011

Tikona Digital Networks Customer Care's response We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our Technical team has gone through the details and as per there update, there is 55.64GB from Jan hence refund is no applicable.Please feel free to contact us on[protected] to provide us any feedback regarding our service.

Regards
Tikona Services

Related Tikona Digital Networks reviews

View all 5782 Tikona Digital Networks Reviews

Comments

anuj.bansal1607

from Noida, Uttar Pradesh

Tikona Internet Services — Refund of security

Hi,

I'm Vatan Kumar, I applied for the Internet connection with Tkona in March 2010 but it was never installed at my home. I paid them 500 rs as a security which they have encashed in July 2010 and now they're not refunding my money back to me despite of my repeated reminders. They're still saying that my connection needs to be disconnected only then they can go ahead with the refund of security.

I'll be really thankful to you if you can look into this and stop this act of misconduct and take an appropriate action against them so that they do-not do anything like this in future.

Thanks and regards
Vatan Kumar
# [protected]

Rajdeepverma

from Delhi, Delhi

Tikona broadband/internet service — refund of security

sir, About month before i hsvr applied tikona internet service. engg. from company visited to my home for checking of network and he said network is there. nest day executive visited to me for filling up the form and took rs 881/- as security deposte and said after two days engg. will set up the system at my home. engg came for setup but he said no network available in my area and he went back without setting up. when i asked for security refund than he siad you will get your refund within week. one month is about complete but no refund i got till date after many reminders and compliants.

request to do needful to get refund and for this cheating by company.

ishikakhanna

from New Delhi, Delhi

Hi,

My issue was as able to use the WIFI services with his own router but suddenly was unable to do so. When checked with the technical team he was told that WIFI is chargeable. Customer was irate as said that its his own router then why shud he pay the charges. Also he infm that the sales exec had given him commitment that the wifi will not be charged.

Resolution: Nilesh has tried to take the technical team online but was unable to do so. Hence, he had escalated the matter to them. Also kept proper follow-up & called the cust back as promised to him. Customer is now able to login through his own Router.

Thanks. Thanks a lot. I really appreciate it.

prdpsharma

When i send a email to tikona they never reply by email...

This show miscommunication problem b/w tikona and customer...

kpmittal

from Hyderabad, Telangana

USER ID- [protected]

NAME- kanta parsad

MOBILE- [protected]

CONNECTION DATE[protected]

SUSPEND DATE- 22.05.2010

respected, sir
i send you this mail to refund the security deposit of Rs 500.
please give my money back. I can't received my money today is
6.7.2012 but i don't received my money which I give in 20.05.2010

so, please give it back as soon as possible.