[Resolved]  Tikona — Tikona Collection department stole my Modem from my House Terrace

Address:

Bangalore, Karnataka

RE: Re: Tikona Collection department stole my Modem from my House Terrace***Reminder***Sunday, October 9, 2011 12:58 PM
From: "mohandas" <[protected]@yahoo.com>View contact details
To: "Customercare" <[protected]@tikona.in>
Hello Gayathri,

Any update on the below complaint! there is no reply from your side.

What is the action initiated by the concerned department, don't write any auto generated mails i want a correct reply.

regards;



--- On Fri, 9/23/11, Customercare <[protected]@tikona.in> wrote:

From: Customercare <[protected]@tikona.in>
Subject: RE: Re: Tikona Collection department stole my Modem from my House Terrace***Reminder***
To: "mohandas" <[protected]@yahoo.com>
Date: Friday, September 23, 2011, 9:07 PM

Dear Mr. Das,

Greetings from Tikona!

This is with reference to your below mentioned complaint. We regret the inconvenience caused to you.

We would like to inform that, the complaint has been forwarded to the concerned department for necessary action.

In case of any further assistance, please call us at[protected] WIBRO) or email us at [protected]@tikona.in.

Thanking you and assuring you of our best services.

Regards,
Gayathri.R
Tikona Care
W: www.tikona.in

From: mohandas [mailto:[protected]@yahoo.com]
Sent: Friday, September 23, 2011 1:12 AM
To: Customercare
Subject: RE: Re: Tikona Collection department stole my Modem from my House Terrace***Reminder***

Hello Gayathri,

Please find the details as requested by you.

Mac ID :00156D165043
User ID [protected]
Mobile No.[protected]

Please look in this and please read my previous mail clearly this is very serious issue and i have written this mail to nodal.[protected]@tikona.in & nagesh.[protected]@tikona.in but didn't get any response.

regards;
Mohan

--- On Wed, 9/21/11, Customercare <[protected]@tikona.in> wrote:

From: Customercare <[protected]@tikona.in>
Subject: RE: Re: Tikona Collection department stole my Modem from my House Terrace***Reminder***
To: "mohandas" <[protected]@yahoo.com>
Date: Wednesday, September 21, 2011, 12:29 PM

Dear Mr. Mohandas,

Greetings from Tikona!

This has reference to your below mentioned complaint. We regret the inconvenience caused to you.

Request you to provide your user id or the register mobile number for further assistance.

In case of any further assistance, please call[protected] WIBRO) or write to [protected]@tikona.in.

Thanking you and assuring you of our best services.

Regards,
Gayathri.R
Tikona Care
W: www.tikona.in


-----Original Message-----
From: mohandas [mailto:[protected]@yahoo.com]
Sent: Wednesday, September 21, 2011 1:31 AM
To: Customercare
Subject: Fw: Re: Tikona Collection department stole my Modem from my House Terrace***Reminder***



--- On Thu, 9/1/11, mohandas <[protected]@yahoo.com> wrote:

> From: mohandas <[protected]@yahoo.com>
> Subject: Fw: Re: Tikona Collection department stole my Modem from my House Terrace***Reminder***
> To: [protected]@tikona.in
> Date: Thursday, September 1, 2011, 11:36 AM
>
>
>
> --- On Fri, 8/12/11, mohandas <[protected]@yahoo.com
> wrote:
>
> From: mohandas <[protected]@yahoo.com
> Subject: Re: Tikona Collection department stole my Modem
> from my House Terrace***Reminder***
> To: nagesh.[protected]@tikona.in
> Cc: nodal.[protected]@tikona.in
> Date: Friday, August 12, 2011, 1:30 AM
>
>
> --- On Sat, 8/6/11, mohandas <[protected]@yahoo.com
> wrote:
>
> From: mohandas <[protected]@yahoo.com
> Subject: Tikona Collection department stole my
> Modem
> from my House Terrace
> To: nodal.[protected]@tikona.in
> Cc: nagesh.[protected]@tikona.in
> Date: Saturday, August 6, 2011, 9:40 PM
>
> Hello Vikram Kathavate,
>
> With reference to the above subject; this is to bring
> to your kind notice that i had taken an Tikona Internet
> Connection on January 27 2011, since the day i took
> the connection the internet worked intermittently i.e.
> when i log in and try to connect out of 100 times it gets
> connected only once, to my knowledge i have made more than
> 200
> calls to tikona customer care but it was never resolved.
>
> Finally getting frustrated i stopped using this
> connection from july 2011, suprisingly i received a call on
> 17th
> July 2011 from +[protected] Srinivas who asked me to
> make the payment when i explianed him about the above he
> asked
> me to return the modem but i denied him saying that i have
> made deposit for the same and why should i be returning it
> to him, but he insisted on the modem.
>
> The very next day the modem went missing from the
> terrace Iam having sleepless nights as it might happen
> like
> this modem may have gone it wrong hands and may be
> misused,
> and iam very sure this has happened from Srinivas side
> because of the below reasons
>
> 1. If it had to go missing it could have gone
> missing
> six months back
> 2. Since my birth iam put up here this is a decent
> residential complex and an
> independent house and nothing else has gone
> missing.
> 3. Immediately after Mr. Srinivas spoke to me the
> modem went missing.
>
> secondly, if Tikona can send a person to my home to
> stealthe modem the person then can come and steal anythng
> else from my home on a given day.
>
> It is really worrying fact that a company is getting
> involved in this kind of fraud business
> i) Cheating people by collecting money and not provding
> internet access
> ii) Sending people to houses for stealing purpose.
>
> Repeated complaints were registered from 20th July
> 2011 till today @ [protected] but no response,
> finally i
> got this email id and know i'am writing to you.
>
> This is very serious issue and will try my best to
> publish this in leading newspapers, website blogs, jago
> grahak
> jago and tv channels if i don't recieve a suitable reply.
> i
> can also provide you with call records and supporting
> documents my intention is not book the company but to
> book
> those culprits who are misusing the company resources.
>
>
> Regards;
> Mohan Das C.S.
>
>
>
>