[Resolved]  Tikona — Service not given after taking the Amount.

Address:

Khordha, Odisha

Dear Nagesh & Kamalendu Polley,

Hi , Good evening . I am a user of Tikona Broad band Since 03.07.11 having the plan of 299 ( 2mbps ) domestic plan. Till now I am accessing just 3 to 4 times due to Connection Problem . I had given a Complain since 19th July, but till now I can’t access Net due to problem from AP( access Point ) . Since 10days it is going on , your staff are coming to me & Check out everything & finally they leave out , saying that Complain already given our NOC for Signal Problem . I had talk with your Customer care [protected] five to six times in 10days . somebody says your Complain is Closed on 24th July & some says process is going on .Also call is coming from [protected] & saying we are trying .

It is a very Obnoxious thing , that Tikona Broad band is not able to give the service from 10 days . If not able then refund my deposit Amount .Kindly Co-operate for same or Sort out the Problem ASAP.

Money Receipt Details

Receipt no [protected]
Place Bhubaneswar, orissa
Date 2/7/2011
Sale Executive ID [protected]
Ex. Name Rajesh
Amount 1000