[Resolved]  Tikona Broadband Service — Disconnection and Billing

Address:Pune, Maharashtra

I took Tikona broad band conenction somewhere in Jan 2010, which worked for 8-15 days, after that some problem came and that broadband connection failed, Initially I tried for service to start it once again, I asked Tikona service centre for correcting the problems, no one turned to my office for 10-15 days
After that I made several requests for disconnection, every time they give some disconnection no and tells that disconnection will took place in 7 days, after that when I makes second disconnection request, they says that your mobile was off, Initially I was using different mobile from which now I am using So I requested to make disconenction and updated my new mobile no, Now once again I forwarded disconnection request today no is[protected] and told when I asked why earlier disconnection did not took place, they said that your mobile was switched off, every time they are telling the same reason, I fed up by this and I am getting bill for no service, service for only first 15 days
I request authorities of consumer complaints forum to do the needful
I am no ready to pay for bill for which they have not provided service and I am ready to pay for 10-15 days service given by them
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Aug 13, 2020
Complaint marked as Resolved 
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Tikona Broadband Service — fraud during disconnection

I have a tikona broadband connection. My userid is [protected]. I have a disconnection request in progress for more than a month. The request number is 1-[protected] raised on 7 th dec 2011. Inspite of numerous calls, no one has turned up to take the modem.

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