[Resolved]  Tikona Broadband Service — Tikona broadband disconnection

Address:Rangareddy, Andhra Pradesh

As informed earlier & refer my request no:--1-[protected] with tikona broadband
so far my Tikona connection is not disconnected inspite of many repetitive follows . Pl refer below attachments

My request no :-1-[protected]-
Awaiting reply from your end.
Enclosing my communication details.

Mahendra Patil
Contact No:- [protected]
Tikona User ID--[protected]
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Dec 23, 2016
Complaint marked as Resolved 
Verified Support
Apr 25, 2012
Tikona Digital Networks Customer Care's response
Hi


We thank you for your mail.


We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you― our customers― satisfied. After all you are the reason and the very purpose of our existence. However, we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said, we will do our utmost.

Please be patient and help us serve you better.

Thank You,

Tikona Services
Verified Support
Apr 30, 2012
Tikona Digital Networks Customer Care's response
Dear Customer


We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our team has gone through the details, and as per their update, kindly forward disconnection request mail from your Registered Email id. As per policy we do not consider disconnection request from other email Id.

User Id:- [protected] and Name:- MAHENDRA PATIL

Please feel free to contact us on[protected] to provide us any feedback regarding our service our Customer Care associate will be glad to assist you.


Regards,
Tikona Services
Complaint comments 

Comments

"Hi,
Good service given by siddesh Tikona Agent, as my net was not working since morning. Siddesh told me some simple step and according I was repeating that steps and to my surprise my net got connected. Thanks tikona for providing such kind of Support

Thanks&Regards,
Prakash Shirvandekar"

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