[Resolved] Tikona Broadband Services — Internet not working from 1 week even after several complaints registered

gauravk143

from Pune, Maharashtra

Address:

Pune, Maharashtra

TIKONA ID: [protected] not working from last 1 week. Calling the customer care says to wait for 1 more day to get it resolved. But no action taken yet. Want to file a strict complaing against the firm as much CHARITY has been already given to them from last 1 week or I should say from last 1 yesr since I am using the service as the Internet don't work atleast for 2 days in a week. Customer care is not able to resovle the case and whenever I say to terminate the connection they just delay it by saying to give one more day to get it resolved. Some reference no. can be given: 1-[protected], 1-[protected]. I need the case for refunding atleast Rs.10,000 against harassing the customer.
Need urgent attention !!!
TIKONA really sucks !!!

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Nov 27, 2016

Complaint marked as Resolved

Verified Support

Sep 05, 2012

Tikona Digital Networks Customer Care's response Dear customer,
We thank you for your mail.

We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep our customers satisfied. After all you are the reason and the very purpose of our existence.

Please be patient and help us serve you better.

Thank You,
Tikona Services

Verified Support

Sep 11, 2012

Tikona Digital Networks Customer Care's response Dear Mr. Gupta,

Thank you for bringing this to our notice.

As per our conversation with you on 6th September 2012, the technical issue has been resolved and currently you are able to avail uninterrupted services.

Please feel free to contact us on[protected]. We will be glad to assist you"

Regards,
Tikona Services.