[Resolved] Tikona — mis management in top to bottom | |
Dear All, I have booked your tikona service on 28/2/10 & given cheque of Rs.3303/- to Mr.Harsh (Tikona Sales Advisor). He confirmed me about installation on same day (means Sunday). But some reason he did not complete that day. he has given reason that company does not have cable for installation. he has given me today's date (2nd march up to 5 o'clock) but after 7'o clock he couldn't pick up the phone after lots of rings so i have called him from another local no & he received my phone and told me same answer (cable not available) & he will return my cheque tomorrow. So Que is tikona is big company & having big fighter peoples in it, but company have no cable for installations. We are same in service field but never do just like you, same yaar..... thanks Kartik V GSM-[protected] Reply Reply to all Forward Reply Customercare to me show details Mar 2 (3 days ago) Dear Mr. Vaishya, Greetings from Tikona! This has reference to your below mentioned complaint. We apologize for the inconvenience caused to you. We would like to inform that the complaint has been forwarded to the concerned department for necessary action. Your complaint reference number is[protected]. In case of any further assistance, please call us at[protected] WIBRO) or email us at [protected]@tikona.in Thanking you and assuring you of our best services, Priyesh Shukla TikonaCARE Dear all, at 3:43pm 5/3/10 my tikona installation is pending. Mr.Ashish said that tikona dont have cable. all are giving wrong commitment. i am not satisfy, now i am writing to your MD/CEO & all. kartik Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
I given complaints more than 20 times, No responds If any one knows there managers id please let me know
[protected]
VINEETH MT
Hi
I taken 1 mbps broad band, And i am geting lesser than 200 kbps. I raised more than 10 complaint regarding this. last one week I am callingto custemer care, but no responds, And closing the complaints without resolvong the problem or without any information, Because of your poor service I am planning to disconnect the service, And need my mony back.
VINEETH MT
[protected]
VINEETH MT
Hi
I taken 1 mbps broad band, And i am geting lesser than 200 kbps. I raised more than 10 complaint regarding this. last one week I am callingto custemer care, but no responds, And closing the complaints without resolvong the problem or without any information, Because of your poor service I am planning to disconnect the service, And need my mony back.
VINEETH MT
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
As said above every one has same answer: We would like to inform that the complaint has been forwarded to the concerned department for necessary action.
My complaint numbers:
[protected]
[protected]
[protected]
[protected]
I have mailed customer care at following 2 IDs as no one knows which is correct one:
[protected]@tikona.in
customer.[protected]@tikona.in
I wish to go to consumer court now.
Regards,
Abhishek