[Resolved]  Tikona — internet speed problem

I have got an internet connection of 300 kbps with unlimited download plan of 599 Rs. Per Month.I am staying at Mahim (East), mumbai.But the speed now i am getting for surfing uploading and downloading is 135 kbps. I have complain the tikona customer care and talk with Santosh this persons but there is no solution for 5 days.Is there is any solution plz give me solution. If not solve my problem then disconnect my internet connect.

Thanking you,

I've got an internet connection of 150 kbps with unlimited download plan of Monthly rentle Rs. 499/- .
I'm staying in MIRA ROAD. 1st day i was checking the speed, it was 70 kbps, i thought that it's being cause of some network problems. But now i m getting only 11 to 12 kbps. it's not 1/10 of the spped.
The executive is not reciving my call. My LAN had also broken. I m in trouble to do other works. I'm using pan drive to copy the files or printing pupose from one pc to another.

I have got an internet connection of 300 kbps with unlimited download plan of 599 Rs. Per Month.I am staying at jogeshwari(west), mumbai.But the speed now i am getting for surfing uploading and downloading is 5to10 kbps. I have complain the tikona customer care and talk with persons but there is no solution for 15days.Is there is any solution plz give me solution. If not solve my problem then disconnect my internet connect.

Thanking you,

hi ...i m amit pachauri from indore and i have also problem with tikona network...
i have got an internet connection of 150 kbps with unlimited download plan of 499 rs/month .But the speed now i am getting for surfing uploading and downloading is 10 kbps approximatily .I have complain the tikona customer care and talk with jitendra yadav ([protected]) but there is no solution for 4 days.if there is a solution please reply me soom...

Tikona Digital Network — Not solving the connectivity issue

Hi Concern,
I have logged a complaint on 20th Aug, and the token no is[protected]. To this date ther is no SMS information or any call from the excutives for the resolvement. I have wrote to Srinath Rajula
Nodal Officer - Hyderabad, but nothing resolved to date. Not sure what kind of CRM they are using.

pradeep kumar

Dear Customer,

We have taken note of your complaint, assure that we will look into the matter and revert at the earliest. We regret the inconvenience caused to you.

Regards,
Tikona Digital Networks

tikona digital internet — connection problem

Sub : Releated to Internet Connection Problem.


I have problem on my connection. My A/C Id: [protected]
I have facing problem seen last 6 months each and everyday. i will
call to your customer care No. and talk to your executive they will
Tell me that tommorow solve your problem but we are not available at
home after 9:30 Am. and your customer executive tell me that ok sir we
will arrange before 9:30 Am.solve ur problem but no will came till today and
not solve my problem. So I REQUEST to you plz asap solve my problem
and u have not possible this. plz u disconnect my internet connection.
so plz i REQUEST to u plz solve my problem ASAP. Your company executive came today for
solve my problem but still today also I am facing the same problem. Now I am giving last warnings
to you. I[censored] want to solve my problem or not. Plz give me reply on urgent baize . otherwise
I will do legal prossiger in consumer court to tikona company . so plz i request to you plz solve my problem.

Hi,

We are sorry to hear your experience. We have taken a note of your issue. Someone from Tikona will get in touch with you shortly.

- Tikona Digital Networks